• Report: #160030

Complaint Review: LEGACY LD

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  • Submitted: Sat, October 08, 2005
  • Updated: Sun, October 09, 2005

  • Reported By:Bakersfield California
LEGACY LD
10833 Valley View Street Cypress, California U.S.A.

LEGACY LD Rip-Off on 2 local collect calls I received. Cypress California

*Consumer Comment: Very Steep Rates

*Consumer Suggestion: Can you say 1-800-collect

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I received 2 collect calls from a telephone located approximately 4 miles from my home. I was billed $20.00 for a 5 minute call and $24.40 for a nine minute call. After surcharges, etc. were added 2 calls total $48.18

This telephone is located near the school my young nephew attends. He calls if he is in need of a ride or there is an emergency. The telephone cuts in and out so much most of the time is spent saying, "Are you still there? Can you hear me? I can just barely hear part of what you are saying!"

Not only does this company overcharge (rip-off) they also fail to keep telephones in proper working condition which is more of a concern in emergency situations than the exorbitant rates.

It should be illegal to charge so much. Why don't they list the rates on the telephone? If this is not a RIP-OFF I'd like to know what is!

Kimberly
Bakersfield, California
U.S.A.

This report was posted on Ripoff Report on 10/08/2005 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/LEGACY-LD/Cypress-California-90630/LEGACY-LD-Rip-Off-on-2-local-collect-calls-I-received-Cypress-California-160030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Very Steep Rates

AUTHOR: R - (U.S.A.)

Kimberly, if they listed the rates, no one would use the phone.

BTW - why doesn't your nephew just call you from the school.
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#2 Consumer Suggestion

Can you say 1-800-collect

AUTHOR: R - (U.S.A.)

Have him use 1-800-collect, easy fix.
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