• Report: #435350

Complaint Review: LEISURE LIVING

  • Submitted: Wed, March 18, 2009
  • Updated: Mon, July 12, 2010

  • Reported By:san bernardino California
LEISURE LIVING
8920 GLENDON WAY ROSEMEAD, California U.S.A.

LEISURE LIVING Beware Leisure Living Customers ROSEMEAD California

*Consumer Comment: Owner response question

*REBUTTAL Owner of company: Leisure Living New York

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I came across this site by mistake, however I was upset to read how this company has robbed their customers. This company closed their "permanent" location, however they are doing "liquidation" sales all over the county moving from city to city. I came across an ad in the newspaper. This is them, the owner has his son running the liquidation as a way of keeping people from realizing they are one in the same.

I wish you the best and unfortunately I have no further information. They list No name but state closing doors forever 90% off, its a scam. Their doors at that location may be closing soon to move to new location.

Buyers beware of this company !

Michelle
san bernardino, California
U.S.A.

This report was posted on Ripoff Report on 03/18/2009 11:24 AM and is a permanent record located here: http://www.ripoffreport.com/r/LEISURE-LIVING/ROSEMEAD-California-91770/LEISURE-LIVING-Beware-Leisure-Living-Customers-ROSEMEAD-California-435350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Owner response question

AUTHOR: proudmilitarymom - (United States of America)

Mr. or Miss Owner,

You replied to say your not affiliated with Leisure Living superstores, yet thereare many complaints on this site and on ebay regarding the poor customer service of your company Leisure Living Pool Supplies. Why do you not correct those problems before trying to make yourself disassociated with another obvious scam company? Many of us have purchased items from you that simply were not what your claim them to be and I for one returned my item and a month later you still have my money and I have nothing to show for it. I have sat on hold for your so-called return department for over 2 hours total, but if I want to buy something and push that option on your prompt someone answers immediately. I woud say you are no better than the company you are trying to disassociate with.

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#2 REBUTTAL Owner of company

Leisure Living New York

AUTHOR: Customer Service - (USA)

Leisure Living is a registered trademark and the company is located in Western New York. Leisure Living pool supplies does not have any retail showrooms or "temporary" locations set up around the country. We ship from several warehouses but we do not hold "liquidation" sales or any kind at any location or in any city. Our warehouses only ship packages that customers order online.

Perhaps this customer is referring to Leisure Living Superstores which has mutiple retail locations throughout California. Leisure Living is not affiliated and has never been affiliated with Leisure Living Superstores.
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