• Report: #1050318

Complaint Review: LEO OLSEN, MELVILLE ,PERTH AU SPAMMING ALL OVER

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  • Submitted: Sun, May 12, 2013
  • Updated: Sat, May 18, 2013

  • Reported By: OWNER GALLERY 925 — San Francisco California
LEO OLSEN, MELVILLE ,PERTH AU SPAMMING ALL OVER
25 Lamond street, Melville , Perth, WA, AU Internet USA

LEO OLSEN, MELVILLE ,PERTH AU Harrassment, Bully tactics, Spamming, Libel and extortion Internet

*REBUTTAL Individual responds: GALLERY 925 RETURN OUR STOLEN JEWELRY, YOU WAS PAID BACK IN A GOOD FAITH 14-4 -2013, WE RECEIWED FAKE JEWELRY 18-4-2013

*REBUTTAL Individual responds: GALLERY 925, WAS REIMBURSED $6145-80 DATE: 14-4-2013. RECEIVED FAKE JEWELRY 18-4-2013, EBAYs ENTITLEMENT TO INSPECT THE ITEMS, WHAT ABOUT GALLERY 925!!!!!

*REBUTTAL Individual responds: GALLERY 925 TRYING TO USE BBB ACCREDITET STAMP

*Author of original report: LATEST IMAGES FROM LEO OLSEN ALONG WITH MY EVIDENCE

*REBUTTAL Individual responds: Gallery 925 STEAL, WE GOT THE PROOF JUSTICE PREVAILS

*REBUTTAL Individual responds: GALLERY 925 DISHONEST SELLER, REVIEWsTALK

*Author of original report: Leo Olsen sets up a twitter account based in "Malaysia" to try and extort me for 10,000

*Author of original report: LEO OLSEN CHANGES HIS NAME AND IS REPORTED TO EBAY TRUST AND SAFETY DEPARTMENT HIS NEW HANDLE IS fred-ols1

*Author of original report: LEO OLSEN FROM PERTH AUSTRALIA IS THE BIGGEST SCAMMER OF ALL TIME

*Author of original report: LEO OLSEN: Worst Ebay seller on the Planet.

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  A PREFACE. THE HARRASSMENT BY LEO OLSEN HAS BEEN CONSTANT > EVEN BEFORE THE  EBAY CLAIM> AND BEFORE ROR.

FACT: LEO DID NOT INSURE THE ITEMS I BOUGHT. EVEN IF THERE WAS DAMAGE IN TRANSIT HE COULD NOT MAKE A CLAIM. AS THE SELLER HE WAS RESPONSIBLE. PER EBAY RULES SELLER IS REPONSIBLE FOR CORRECT DESCRIPTION>

 

FACT: After the EBAY verdict in my favor. LEO's  HARRASSMENT WENT BALLISTIC.

THREATS TO ME, MY BUSINESS, SHAME, SCANDEL ALL OVER THE INTERNET FB< TWITTER< DEALERS OF GEORG JENSEN  AND ANYONE HE CAN CONNECT ME TO ON THE INTERNET> 

"ITS ALL OVER FOR YOU" LEO SAYS.

UNDER advice of my trading partners experienced in these issues, I  OFFERED A PEACE OFFERING TO STOP THE HARASSMENT  thinking this "LEO" INDIVIDUAL "might" have made an honest mistake in not recognising this damage before shipping)

His response was to twist my words.

Very "LEO".  

FACT: LEO HAS NEVER ANSWERED A SINGLE QUESTION WITH A DIRECT ANSWER> ONLY DEFLECTION>  

FACT: LEO"S ONLY REFUGE IS THIS ROR> SCANDEL, LIBEL ,  HIS THRILL.  HE HAS NO CLAIM AND APPARANTLY NOT MUCH ELSE to do>

QUESTION

THE IDEA THAT I HAD A RARE AND DAMAGED NECKRING WAITING IN THE WINGS TO SWITCH FOR HIS "PERFECT ONE" AND RETURN BOTH ITEMS IS PROPOSTEROUS. WHY WOULD A BUSINESS PERSON EXPOSE THEMSELVES TO THIS ABUSE FOR WHAT GAIN?  A FEW BUCKS? 

FACT:

 FROM:LEO OLSEN :

THREATS < EMAILS LINKS< EMAILS TO MY TRADING PARTNERS < FRIENDS AND ASSOCIATIONS ARE BEING COMPILED AND DOCUMENTED. 

FACT:  LEO"S  evidence. ie pictures. ALL, EXONERATE ME the consumer.  Which is why Ebay ruled in my favor. Leo's IMAGE IN HIS EBAY LISTING "covers" THE DAMAGED AREA of the NECKRING with a box. He had no other.  THE LATTER IMAGE posted on ROR that LEO provides as "HIS"  missing and stolen neckring was copped of the internet ( LEONARD JOEL AUCTION HOUSE AU 2011)  then LEO cropped it with the quote " return our NECKRING 238"

LEO's only other evidence was his lady friend signing a "statutory" declaration.  Same person sending me harrassing emails along with her teenage children and Leo's daughter. They wil go unnamed for now.( Rather sad)

I am not here to make judgements but this guy is out for blood and I am very concerned for my safety.

Thank you.

Rachel

 

FROM: RACHEL PRATER

rom: member@ebay.com
Subject: RE: DERANGED SELLER AFTER EBAY VERDICT SR# 1-7621535640
Date: April 18, 2013 8:56:05 PM PDT

Dear Stacy,

Sorry it keeps coming. NOW online. I blocked him on my FB page but now "they" are postimg on the equivalent of Craigs list in the AU. See link http://www.gumtree.com.au/s-georg+jensen/k0 Previous Message Follows ------------------------- eBay sent this message to prater, rachel (galleryninetwofive). Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really from eBay. RE: DERANGED SELLER AFTER EBAY VERDICT SR# 1-7621535640 .cs3A4479F6{text-align:left;text-indent:0pt;margin:0pt 0pt 12pt 0pt} .cs5EFED22F{color:#000000;background-color:transparent;font-family:Times New Roman; font-size:12pt; font-weight:normal; font-style:normal; } .cs95E872D0{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .csC583D0C8{text-align:left;text-indent:0pt;margin:12pt 0pt 12pt 0pt} .csA2081E39{text-align:left;text-indent:0pt;margin:12pt 0pt 0pt 0pt} Hello galleryninetwofive (rachel1031@comcast.net),Your welcome rachel. Have a really awesome weekend.Thanks,Stacey TeBay From: Rachel Prater Sent: 4/19/2013 12:53:34 AM To: CC: Subject: RE: DERANGED SELLER AFTER EBAY VERDICT SR# 1-7621535640 Sent:2013-04-18 17:52:26.0Subject:RE: DERANGED SELLER AFTER EBAY VERDICT SR# 1-7621535640Enter your response hereThank you Stacy, This just in. He is out of his mind. In fact I don't think it is him. It may be a family member. The english syntax is horrible. Begin forwarded message: From: "Olsen Leo" Subject: Return of scammed value Date: April 18, 2013 4:36:42 PM PDT To: Hi there you better return our Georg Jensen neckring no 238 it will be very expensive for you, if we have to continue, waiting for FBI then there will be other in USA, to take care of your scam, weak up!!!! WE WONT STOP, BEFORE YOU RETURN OUR ITEM! It good to see you replaced the good parts with damaged parts, so you could claim your money back! scam in the best style! You have all information needed. We have proof of all, your scam scam . Regards The scammed man Ill keep all posted on all websites including, facebook & scamwatch to the END RETURN THE NECKRING 238 Previous Message Follows ------------------------

,Rachel,I am sorry that he is reaching out to you like this. Please just ignore his emails and I will have him sent over to trust and safety for review. Thanks,StaceyTeBay From: Rachel Prater <rachel1031@comcast.net> Sent: 4/18/2013 6:30:38 AM To: "highvalueclaimsinfo@ebay.com" CC: Subject: DERANGED SELLER AFTER EBAY VERDICT Stacy,I can't believe this seller, see below,He is nuts! Best, Rachel Begin forwarded message:From: "Olsen Leo" Subject: Return of Neckring no: 238 Date: April 17, 2013 7:36:55 PM PDTTo: Hi Rachel, the pieces you sent, does not belong to us, the are damaged, we are reporting it to the police this morning regards. Leo Olsen Begin forwarded message:From: "Olsen Leo" Subject: Return of Neckring no: 238 Date: April 17, 2013 7:36:55 PM PDTTo: Hi Rachel, the pieces you sent, does not belong to us, the are damaged, we are reporting it to the police this morning regards. Leo Olsen THREAD ID: 1-3I1NYIQ]eBay Document ID: 6061762007 Learn More about how to protect yourself from spoof (fake) emails. This administrative email was sent to Rachel Prater from eBay. As outlined in our User Agreement, eBay will periodically send you required emails about site changes, site enhancements, and your transactions. Read our Privacy Policy and User Agreement for more details if you have any questions. Copyright ©2013 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.Send a copy to my email address.onBREAD_CRUMBHelp Contact Us Next GenBROWSER_INFOMozilla/5.0 (Macintosh; Intel Mac OS X 10_8_3) AppleWebKit/536.28.10 (KHTML, like Gecko) Version/6.0.3 Safari/536.28.10 [THREAD ID: 1-3IOESNG]eBay Document ID: 6062917007 Learn More about how to protect yourself from spoof (fake) emails. This administrative email was sent to Rachel Prater from eBay. As outlined in our User Agreement, eBay will periodically send you required emails about site changes, site enhancements, and your transactions. Read our Privacy Policy and User Agreement for more details if you have any questions. Copyright ©2013 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. eBay and the eBay logo are trademarks of eBay Inc. eBay Inc. is located at 2145 Hamilton Avenue, San Jose, CA 95125.t,Your welcome rachel. Have a really awesome weekend.Thanks,Stacey TeBay From: <rachel1031@comcast.net> Sent: 4/19/2013 12:53:34 AM To: CC: Subject: RE: DERANGED SELLER AFTER EBAY VERDICT SR# 1-7621535640 Sent:2013-04-18 17:52:26.0Subject:RE: DERANGED SELLER AFTER EBAY VERDICT SR# 1-7621535640Enter your response hereThank you Stacy, This just in. He is out of his mind. In fact I don't think it is him. It may be a family member. The english syntax is horrible. Begin forwarded message: From: "Olsen Leo" Subject: Return of scammed value Date: April 18, 2013 4:36:42 PM PDT To: Hi there you better return our Georg Jensen neckring no 238 it will be very expensive for you, if we have to continue, waiting for FBI then there will be other in USA, to take care of your scam, weak up!!!! WE WONT STOP, BEFORE YOU RETURN OUR ITEM! It good to see you replaced the good parts with damaged parts, so you could claim your money back! scam in the best style! You have all information needed. We have proof of all, your scam scam . Regards The scammed man Ill keep all posted on all websites including, facebook & scamwatch to the END RETURN THE NECKRING 238 Previous Message Follows ------------------------- eBay sent this message to prater, rachel (galleryninetwofive). Your registered name is i


This report was posted on Ripoff Report on 05/12/2013 01:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/LEO-OLSEN-MELVILLE-PERTH-AU-SPAMMING-ALL-OVER/internet/LEO-OLSEN-MELVILLE-PERTH-AU-Harrassment-Bully-tactics-Spamming-Libel-and-extortion-I-1050318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#1 REBUTTAL Individual responds

GALLERY 925 RETURN OUR STOLEN JEWELRY, YOU WAS PAID BACK IN A GOOD FAITH 14-4 -2013, WE RECEIWED FAKE JEWELRY 18-4-2013

AUTHOR: may - ()

AGAIN & AGAIN you got the colour code wrong, due to ''YOUR GREED'  AND STUPIDITET! 3x witness can TESTIFY! ''PROOF IN THE PUDDING'' RETURN OUR PROBERTY TO AUSTRALIA YOUR S**M. THE NEWSPAPER ALSO HAD TO SEE THE PROOF, BEFORE IT WENT ON PRINT,DID YOU KNOW ABOUT ''JEWELS SCAM ORDEAL'', WE DO! WHAT ABOUT GALLERY 925 (RACHEL PRATER???) E-bay thanking us for be a  good e-bayer  FROM STACEY T (copy on SITEJABBER, RIPOFF REPORT & COMPLAINTSBOARDS, REVIEWSTALK)! RETURN OUR PROBERTY

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#2 REBUTTAL Individual responds

GALLERY 925, WAS REIMBURSED $6145-80 DATE: 14-4-2013. RECEIVED FAKE JEWELRY 18-4-2013, EBAYs ENTITLEMENT TO INSPECT THE ITEMS, WHAT ABOUT GALLERY 925!!!!!

AUTHOR: may - ()

lie

GALLERY 925 210 POST STREET #901 SAN FRANCISCO HAS ADVERTISED AS ACCREDITED BY BETTER BUSINESS BUREAU 3 OF JULY 2013 AT 7-03 PM. ON THE WWW.GALLERYNINETWOFIVE.COM. INTERESTED IN GEORGE JENSEN JEWELRY, PLEASE CONTACT GREG PEPIN GEORGE JENSEN COPENHAGEN, HE WILL ASSIST YOU IN A GOOD WAY! "GALLERY 925 IS NOT A ACCREDITED GEORGE JENSEN DEALER" IF YOU NEED MORE INFORMATION, GO RIPOFF REPORT & REVIEWSTALK, HOUZZ, AND MANY MORE PLACES, YOU CAN ALSO LOOK FOR HER NAME; RACHEL ELIZABETH PRATER, OR RACHEL PRATER, THE LATEST IS; SHE IS PAYING SOMEONE $$$ TO WRITE RECOMMENDATION ON DIFFERENT WEBSITES. GOOD LUCK. RETURN THE PROBERTY YOU STOLE TO AUSTRALIA  
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#3 REBUTTAL Individual responds

GALLERY 925 TRYING TO USE BBB ACCREDITET STAMP

AUTHOR: may - ()



GALLERY 925 210 POST STREET #901 SAN fRANCISCO HAS ADVERTISED AS ACCREDITED BY BETTER BUSINESS BUREAU 3 OF JULY 2013 AT 7-03 PM. ON THE WWW.GALLERYNINETWOFIVE.COM. INTERESTED IN GEORGE JENSEN JEWELRY, PLEASE CONTACT GREG PEPIN, GEORGE JENSEN COPENHAGEN, HE WILL ASSIST YOU IN A GOOD WAY! "GALLERY 925 IS NOT A ACCREDITED GEORGE JENSEN DEALER" IF YOU NEED MORE INFORMATION, GO RIPOFF REPORT & REVIEWSTALK, HOUZZ, AND MANY MORE PLACES, YOU CAN ALSO LOOK FOR HER NAME; RACHEL ELIZABETH PRATER, OR RACHEL PRATER, THE LATEST IS; SHE IS PAYING SOMEONE $$$ TO WRITE RECOMMENDATION ON DIFFERENT WEBSITES. IM A COLLECTOR, WITH RESPECT, GALLERY 925 HAS ONLY BEEN IN BUSINESS A SHORT TIME, TURNOVER IS VERY MINIMAL, DUE TO HER "ACTIVITY" WITH NO RESPECT, FROM ANYONE STAY AWAY FROM GALLERY 925  GOOD LUCK

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#4 Author of original report

LATEST IMAGES FROM LEO OLSEN ALONG WITH MY EVIDENCE

AUTHOR: OWNER GALLERY 925 - ()

Dear Readers,

Please, review the latest images Leo took and published on his Google Plus account. You can see the damage on zoom quite easily ( ding on the buckle and small chips on the left inside segment of the neckring)

Readers should note: This is the" LEO OLSEN" that goes to the SMK High school in Triang Pahang Maylasia and has a google plus account. Not the 61 old Danish/Aussie Leo Olsen that lives in Perth Au, or the "retired couple"he claims himself to be.  You see , Leo has a little gang of tech saavy teenager buddies working for his to extortion scheme.  Anywhere between 6145.80 ( the price I paid for both  neckring and the belt buckle and returned for full refund) and 12,000!. All by posting defamatory posts anywhere they can in a campaign of LIBEL against Gallery 925. Most recently taking to writing false complaints on complaint review sites under aliases acting as different "customers" of Gallery 925 saying I sold cheap chinese junk adn didn't refund them.

Also notable about Leo's image is the color. The infamous "colour code dn't match" When the ensemble is shot in a two foot range, the color is matching.  Note the color of the image of the same returned items with return shipping  label.  They are different times, yet they were both taken by Leo and the items match in each picture!!!!!!!!

Leo's infamous original listing shows the gift box so "conveniently" covering the chipped area of the neckring, but you could actually detect the ding in the belt buckle.  But note: The color is different than the shot he took with all three items in another image. So why is the belt buckle matching the neckring in both pictures?????  How could that be?

The color varies with the exposure the picture is taken and any difference in color is only upon very close inspection of the ensemble and very slight. These are images that LEO took and the colors don't match from his own images!!!

The fact is the damage is on both items which is why it was not worth what I originally paid for it.  Leo had decribed said items to be in MINT condition. Yes both items "MINT" condition.

 Also,please note,  Leo has never shown a single close up picture ( not one) of his neckring or belt buckle to me or Ebay claims dept. The only images posted of close up are MY images I took for the Ebay claim. So where is Leo's proof?  His libeling teenage accomplises?? His motor cycle gang?

 The only image of an undamaged neckring was one Leo found on the internet from 2011 auction results from Leonard Joel online catalog then tried to use it claiming it was his!!! ( see image from catalog and the one Leo saved as his) 

His assertion that EBay didn't know the outcome and I am hiding behind them is ludicrous! Ebay determind the outcome based on the evidence. There is no appeal. Leo knew exactly what he was getting back and Ebay RULED against him in a final binding decision which both parties had to agree to at the time of the excalation. Same with Scambook. So his resport is unfiltered complaint sites like ROR and others.

 Leo is just  MAD that he lost and so he is scandalising where ever he can in a pathetic embarrassing attempt to harm my reputation and attempt to get me to pay him money to shut him and his teenage cronies up. If Leo refunded a day early that's his own fault and probably part of his scheming plot. He knew exactly what he was getting back all along and and he was already planning his revenge because I wouldn't accept his defective merchandise. As you can read in previous posts, Leo's harrassment had already started long prior to the claim, which is why the claim happened to begin with..

See for your self.

 

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#5 REBUTTAL Individual responds

Gallery 925 STEAL, WE GOT THE PROOF JUSTICE PREVAILS

AUTHOR: may - ()

PLEASE RETURN OUR GEORGE JENSEN NECK RING, NO: 238 YOU STOLE FROM A RETIRED COUPLE

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#6 REBUTTAL Individual responds

GALLERY 925 DISHONEST SELLER, REVIEWsTALK

AUTHOR: may - ()

Please go REVIEWSTALK MAKE UP YOUR OWN MINE ABOUT GALLERY 925 JUSTICE PREVAILS SOON FOR YOU, THE TRAVELLING QUEEN OF GALLERY 925 210 Post street # 901 San Francisco

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#7 Author of original report

Leo Olsen sets up a twitter account based in "Malaysia" to try and extort me for 10,000

AUTHOR: OWNER GALLERY 925 - ()

Leo sets up a twitter account out of "Malaysia" as OlsenLee  now claiming I owe him 10,000 USD.  He sends out 152 tweets making the same erroneous claim is falling hard on deaf ears. He sent these links to people who visited my FB business page and to pages I liked on FB. My collegues forwarded this infomation back to me and blocked him as libel and spam because thats what it is.

Additionally ,Leo is posting false complaints on complaint sites using fake names  names  saying I sold them cheap chinese jewelry ( a necklace) trying to pass it off as something else.  I wrote back each "individual" telling them it was the first I heard of this and asking that they please email me an invoice and shipping documentation so I can address the problem...I take customer service very seriously and have never had a complaint of this type before.

no answer back yet.

 

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#8 Author of original report

LEO OLSEN CHANGES HIS NAME AND IS REPORTED TO EBAY TRUST AND SAFETY DEPARTMENT HIS NEW HANDLE IS fred-ols1

AUTHOR: OWNER GALLERY 925 - ()

 Be careful buying from this person, his does not honor eBay rules and tries to pass off defective merchandise, then blames the buyer and starts harrassment campaigns in an effort to force the sale.

 

Pure extortion.

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#9 Author of original report

LEO OLSEN FROM PERTH AUSTRALIA IS THE BIGGEST SCAMMER OF ALL TIME

AUTHOR: OWNER GALLERY 925 - ()

Please read EBAY's Email to me. It is the message from EBAYClaim department where they ruled in favor of me, the CONSUMER who received defective mechandize from Leo Olsen.   Mr Olsen had ample opportunity to prove his case and he did not. NOW he is harassing and trying to extort me.  He filed a report on ripoff report.com in an attempt to defame my  good reputation. This man is a scammer.  BUYER BWARE!!!!! He is trying to sell defective goods at premium prices/ Then he had the audacity to refute my pictures and accused me of switching the items when everyone who know anything about Georg Jensen Jewelry knows that the The ensemble is  super rare and coveted. I would have been happy to pay the asking price had it been in the "MINT" condition as said in the description but it was not. He was SO careless in his dealings that he didn't even put insurance on the international  shipment (which I requested) nor did he put the correct value for customs. Thank GOODNESS  EBAY saw right through this guy. 

We're contacting you about the  neck Ring and Belt buckle (eBay Item #: 281082480311) that you recently purchased. I reviewed your case, and I understand that the item arrived damaged.. I know it can be disappointing when an item arrives and the item is damaged. I am so sorry to hear that this item didn't arrive in perfect condition I know that you were really excited to get this. I will help you with this case..

I am sorry for our delay in responding to you about this issue.  We are having a higher than normal volume of contacts and it is pushing back our response time.  Thank you for allowing us to help you.

We're here to protect you and resolve this as quickly as possible. We've determined that you received the wrong item, or the Ring Belt buckle doesnt match the sellers description. We've decided that you need to return the Ring Belt buckle so we can hold the seller accountable and issue a refund.
 
Please complete these steps in the next 10 days so you can receive your refund:
1. Return the Ring Belt buckle to this address:
 
25 Lamond Street
Melville
Perth, Western Australia
6156 AU
 
2. Ship the Ring Belt buckle back to the seller using tracking information/signature confirmation, so we can confirm that the seller received it. You can use the shipping company of your choice. We recommend that you purchase shipping insurance as you are responsible for returning the item in the same condition in which you received it.

3. Return to the Resolution Center and enter the tracking number from the package. After you enter the tracking information, you'll see another page where you'll be asked to confirm that the tracking information is correct. Be sure to click the "Submit" button--otherwise we won't receive your information. You must enter the tracking/signature confirmation information in order to receive a refund.
 
Once we have confirmation that the Ring Belt buckle has been delivered, we'll issue you a refund within 3 days for the cost of the Ring Belt buckle plus original shipping (as long as the seller hasn't already issued you a refund).
 
To summarize, please go ahead and ship the Ring Belt buckle back to the seller with tracking information/signature confirmation. Once the seller receives it, you'll be issued a refund within 3 days.

I can see that you have been with us since 2005 and have bought 137 items on the site. We value buyer's such as yourself and we appreciate your dedication.
 
Thank you for choosing eBay,
Stacey T
eBay Customer Service
[THREAD ID: 1-7321122339]

This report was posted on Ripoff Report on 04/19/2013 04:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/leo-olsen/perth-select-stateprovince-/leo-olsen-fraud-extortion-threats-and-lies-perth-other-1044699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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#10 Author of original report

LEO OLSEN: Worst Ebay seller on the Planet.

AUTHOR: OWNER GALLERY 925 - ()

ATTENTION!!!!
READ BELOW LEO AND COHORTS!  
THIS IS WHAT GOOD  EBAY SELLERS PROVIDE AS SERVICE!
 
Our Promise:
Accurate Description, Good Communication, Thorough Packing, Timely and Very Reasonable (No Profit) Shipping, and Money Back if Inadvertently Misrepresented. 

We do pack extremely well although it items are lost or broken during transit, refunds will be made based upon the claim to the postal service. We pack very carefully but can’t be held responsible for mishandling by the postal services.   We do not add to the shipping cost, just actual fees are charged. 

We describe as thoroughly and accurately as possible. If there is a concern or question regarding any aspect of an item(s), please inquire before bidding.  We provide many photos with many angles so that you can clearly see condition. Please read the descriptions thoroughly and carefully and note that the photos are part of the listing, make sure to read any additions that may have been made to the listing,

We do want you to be pleased with an item and will work with you if you are not happy with your purchase. Returns will be accepted upon email within 3 days of receipt if the item is not as described, based upon the delivery confirmation or tracking. Prompt return of the item in the Same condition it was mailed in. Shipping fees are not refundable. The return of the item is the buyers responsibility. Please email us prior to leaving Neutral or Negative Feedback to begin the communication process to resolve your concerns. 
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