- Report: #1161398
Report - Rebuttal - Arbitrate
Complaint Review: LG
LG "Life's Good" LG uses Ebay to NOT Warranty expensive TVs Nationwide
*Consumer Comment: Incorrect..
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I purchased LG's top of the line OLED 55" TV on Ebay. After only a month of use, the TV just stopped working. I was changing channels and poof the screen went blank and died.
I purchased the TV on Ebay May 17, 2014. The back of the TV says the TV was manufactered January 2014. It stopped workiong June 24, 2014. When I called to get warranty work done on the set, LG told me they did not warranty an product that was NOT purchased from an authorized dealer. I explained to them that the TV was stamped with the manufactering date and I was well within the 1 yr warranty period. LG stated they did not care and if I had read their warranty papers (over 20 pages of fine print) that I would have discovered LG doesn't warranty any product not purchased through a licensed authorized dealer.
This report was posted on Ripoff Report on 07/11/2014 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/LG/nationwide/LG-Lifes-Good-LG-uses-Ebay-to-NOT-Warranty-expensive-TVs-Nationwide-1161398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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