• Report: #987947

Complaint Review: LIBERTY TAX SERVICE

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  • Submitted: Fri, December 28, 2012
  • Updated: Thu, February 21, 2013

  • Reported By: DARLENE HARPER — EAST ORANGE New Jersey United States of America
LIBERTY TAX SERVICE
507 MAIN STREET, EAST ORANGE, NJ 07018 EAST ORANGE, New Jersey United States of America
  • Phone: 908 546-2874
  • Web:
  • Category: Liars

LIBERTY TAX SERVICE i was enrolled in a tax training class with Liberty Tax Service, the insturctor name is Christine, she was hired by Liberty tax to train the students, i completed the class training, took the tests ne EAST ORANGE, New Jersey

*General Comment: I don't see you were ripped off

*UPDATE Employee: Some People will Never Learn

*UPDATE EX-employee responds: b*tch...

*Author of original report: RESPONDING BACK TO JACOB , THE EX EMPLOYEE

*UPDATE EX-employee responds: On the Real

*Author of original report: RIPPED OFF BY LIBERTY TAX SERVICES, ON MAIN ST, IN EAST ORANGE, NJ 07018

*UPDATE Employee: Wrong Information Given

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I enrolled at Liberty Tax Services for a Tax Training Class, I paid a total of $159.00 for the 2 books needed, i completed the training course, i took all the needed tests that i had to take, i attended classes as i was suppose to do but, during the class training, i had two different Family Emergencies which i informed the Class Instructor, My five year grandson was rushed to the emergency room under tests for having several seizures, he had to stay in the hospital for several days. i was there with him at the hospital , he was only five and did not want to be there by himself.  i informed Christine the instructor about it, and i came back to class, I then suddenly had death in my family that i also informed Christine about.  i also informed Christine about the family emergency all. when the last class was over, christine informed me that there is no reason why i should not be able to attend the next step...The Computer hands on training  , take the tax preparer  test and modules on line at Liberty Tax Service. i went to start the training classes on  Thursday December 27, 2012 and when i arrived for class training i was told that because of what christine told her i was not going to be able to complete the class computer training in order to prepare to take the Tax R {repairer training test. i asked them why, i said i paid my money...&159.00 for the books to get the free training i also told them that i did everything that i had to do and that you are telling me that i will not be able to prepare income tax this year. they said that they have limited positions, i do not have to work there, my main concern is to tax the training and pass the test that all preparers  have to do and pay my 64.95 to get my Ptin...i called christine and she informed me that the office manager lied, that she told her that there were no reason why i should have a problem doing the tax  training at liiberty tax services

This report was posted on Ripoff Report on 12/28/2012 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/LIBERTY-TAX-SERVICE/EAST-ORANGE-New-Jersey-07018/LIBERTY-TAX-SERVICE-i-was-enrolled-in-a-tax-training-class-with-Liberty-Tax-Service-the-987947. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 5Consumer 0Employee/Owner
Updates & Rebuttals

#1 General Comment

I don't see you were ripped off

AUTHOR: cinderella1955 - ()

You say you didn't want to work there in the first place and only wanted to take the class to learn. From what you have said you did just what you started out to do and you paid the 159 dollars needed to do that.

You obviously passed the the course and learned what you set out to learn. You didn't get hired there ie You didn't want to be hired. So what is the deal? Seems to me you have to complain about something and this sight is a good place for you.

If you paid 159 dollars and accomplished what you set out to accomplish you were not ripped off. To be ripped off you must pay for the class and not be taught anything. I am taking the class right now and they told us up front they only hire 90% of the class. Also I do understand you had emergencies happen but it is a 6-10 week course and if you could not be in the class faithfully in that amount of time I wouldn't hire you as it would be the same scenero with you showing up for work. Think about it would you hire someone that couldn't be there for a short class for any lenght of time? I wouldn't.

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#2 UPDATE Employee

Some People will Never Learn

AUTHOR: Liberty Tax - (United States of America)

If you have been doing taxes since 2004, then why did you take the tax class in the first place. You say you had no intentions on working with the company. Then basically all you paid for was the books. There was no need to take any further steps with you. We do not offer continuing education classes, nor computer training to someone who does not intend on working the company. You keep stating you were ripped off, please explain how is that possible when once again you stated that you never wanted to work for the company.

In the end you are stating false information because you did not get hired by the company. Please get your facts straight before you want to lie about something.
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#3 UPDATE EX-employee responds

b*tch...

AUTHOR: Jacob - (United States of America)

turn off the caps lock. and no i dont still work for them. im just giving my opinion and telling you what i saw from working there. i personally strongly dislike liberty tax, its a shady business. calm the f**k down. 
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#4 Author of original report

RESPONDING BACK TO JACOB , THE EX EMPLOYEE

AUTHOR: DARLENE HARPER - (United States of America)

JACOB , THE EX EMPLOYEE, I NEVER WANTED TO WORK AT LIBERTY TAX SERVICES, THE ONE WHO LIKES RIPPING PEOPLE OFF FOR THEIR HARD EARNED MONEY, AND YES I DID HAVE A EMERGENCY FAMILY MATTER THAT OCCURED, BUT, I WAS ALWAYS THERE OTHER THAN THAT, I NEVER WANTED TO WORKED THERE WITH THOSE PEOPLE , I ONLY WENT THERE FOR ONE REASON, AND ONE REASON ONLY, TO TAKE THE CONTINUING EDUCATION CLASS AND COMPLETE IT,...NOW DOES THAT ANSWER YOUR QUESTION.

YOU ARE PROBABLY STILL WORKING FOR THEM, AND THEY HAD YOU TO SAY SOMETHING, WELL THEY RIPPED ME OFF FOR MY MONEY
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#5 UPDATE EX-employee responds

On the Real

AUTHOR: Jacob - (United States of America)

Okay, i worked as a sign spinner for Liberty Tax for a season about a year ago, so i dont know much about what you're talking about. But i will say this, during my time there they seemed like a pretty shady operation. I had constant disputes with my boss over how much i was soposed to be payed (they were shorting me $0.50 an hour the whole time i worked there.) and they did have some problems with local authorities regarding illegal advertising and things of that nature. 

so yeah, they are kind of a shady operation. 

having said that though, i understand why they did what they did. it sucks that you had family emergencies, but if you miss class, then they aren't going to hire you. it is a red flag to them that you wont be a reliable employee. and like that one response said, its just like taking a class at a community college, you pay for the materials, but you need to be there. and there is no guarantee that you'll get the job, its just a class. the job market is competitive as fuck right now, so you need to step your game up. they are much more likely to hire a CPA or EA. thats fucked up, but thats life. dont think that some cheap ass class is gonna guarantee you a job making bank, life aint that easy. put in work. 
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#6 Author of original report

RIPPED OFF BY LIBERTY TAX SERVICES, ON MAIN ST, IN EAST ORANGE, NJ 07018

AUTHOR: DARLENE HARPER - (United States of America)

I WANT TO RESPOND TO WHAT THE PERSON WROTE

I HAVE BEEN PREPARING TAXES SINCE 2004. WHAT ARE YOU TRYING TO DO PROTECT YOUR COMPANY. BECAUSE YOU RIPPED ME OFF FOR MY HARD EARNED MONEY.  STOP RIPPING INNOCENT PEOPLE OFF!, PEOPLE WORKS HARD FOR THEIR MONEY, AND THEY DO NOT NEED PEOPLE LIKE YOU AT LIBERTY TAX SERVICES IN EAST ORANGE, NEW JERSEY TO CONTINUE RIPPING PEOPLE OFF. WHAT IS WRONG WITH YOU PEOPLE. I DON'T HAVE MONEY LIKE THAT TO BE WASTED. I NEVER WANTED TO WORK FOR YOUR COMPANY AT LIBERTY TAX SERVICES ALL I  WANTED TO DO WAS TO COMPLETE THE CONTINUING EDUCATION COURSE AND BE ON MY WAY.  I DID NOT KNOW THAT LIBERTY TAX SERVICES IN EAST ORANGE, NEW JERSEY BE RIPPING PEOPLE OFF FOR THEIR MONEY.  BUT, I KNOW NOW. AND EVERYONE ELSE WILL KNOW ABOUT YOU AND YOUR COMPANY.  BAD BUSINESS, BAD SERVICES....YOU NEED TO STOP NOW. RIPPING PEOPLE OFF. 
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#7 UPDATE Employee

Wrong Information Given

AUTHOR: Liberty Tax - (United States of America)

I am responding back to the report that was made on being ripped off for taking the Liberty Tax Service tax course. The individual that wrote this report did not give accurate information. The individual did not listen to the instructions that was given on the first day of the class.

When you sign up for the class (as well as any other class) you are informed that this class is not a guarantee offer of employment. Some people believe that they can take the class and they are guaranteed employment with company and it does not work that way at all. Yes, you are charged $159 for the training materials needed for the class. No different from you taking a course at a community college where you have to pay for the training materials.

The individual was not invited our training class because people think that all you have to do is your work and that is all. We have quizzes, midterms, finals, along with class participation, attendance, and your overall attitude. If you come to class and don't participate how are we suppose to hire you.

Also we do not offer computer training until you have completed our class. We teach everything by pen and paper. Some people are just disgruntle because they think that this is a guaranteed job position and it is not.

We would like to hire everyone that takes the class but unfortunately not everyone makes it and not everyone is meant to to taxes.
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