- Report: #72857
Complaint Review: LIFEKEY HEALTHCARE- BERKELEY PREMIUM NUTRACEUTICALS
| LIFEKEY HEALTHCARE- BERKELEY PREMIUM NUTRACEUTICALS 4181 CROSSGATE LANE
CINCINNATI, Ohio U.S.A. |
|
LIFEKEY HEALTHCARE - BERKELEY PREMIUM NUTRACEUTICALS ripoff SCAM ALERT LIFEKEY HAS ADDED BERKELEY TO THEIR LONG LIST OF ALIASES, IMPORTANT CONTACT INFO:READ THIS POST! CINCINNATI, BLUEASH, AMBERLEY VILLAGE OHIO
*Consumer Comment: To Gina At Berkley, wasn't sure whether to throw up or laugh
*Consumer Suggestion: dig deep - When this company took my $70 and wouldn't give it back - I was its worst nightmare.
*Consumer Suggestion: get creative, dig deep, take names, and vent on all of them
*UPDATE Employee: I will apoligize to anyone who feels that the company has done them wrong
*UPDATE EX-employee responds: ex employee management supervisor Working there was very stressful
*UPDATE EX-employee responds: Spending a lot of energy makes you pretty damn crazy
*UPDATE EX-employee responds: The worst company to work for I am an ex-employee who QUIT last year after Berkeley executed one of their notorious "mass firings
*Consumer Comment: The feds have listened and Berkeley is paying the price.
*UPDATE EX-employee responds: Due to all the madness I was laid off along with 500 other employees.
*Consumer Suggestion: BOLLAND/ WARNER/ WAGNER/ LIFEKEY/ OGLIPLEX/BERKELEY/ ??? THIS MONTHS NAME NOT RELEASED YET.
*Consumer Suggestion: Go ahead Lie a little, they do.
*Consumer Comment: More education needed
*UPDATE EX-employee responds: This company does a lot of things that are questionable. But they have a very good lawyer on sight, and they are able to tread the ethical line very succesfully.
*Consumer Comment: Candice, I just don't think you understand...
*UPDATE EX-employee responds: THE DEVIL DO EXIST!
*UPDATE EX-employee responds: Just to let you know
*Consumer Comment: CANDICE-CAN YOU READ?
*Consumer Comment: FACTS ABOUT THE FUTURE OF BERKELEY NUTRACEUTICALS/aka LIFEKEY
*Consumer Comment: Ripped Off
*Consumer Comment: To Confused Candice, Only $ 70 Bucks ? My Ass.
*Consumer Comment: Confused
*UPDATE Employee: Wow! hope this information aides in the processing of any legal action
*Author of original report: CLASS ACTION against BERKELEY aka LIFEKEY
*Consumer Comment: Questions to employee T, ..not the case when i got suckered
*UPDATE Employee: It's just too easy to avoid these problems!
*Author of original report: Lifekey Healthcare-Reply to Greg Cossmans recent lies posted here
*UPDATE EX-employee responds: Just for the record, I have not been with Lifekey for over 1 year
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I went to the website at 4enzyte.com which I read thoroughly. The statement says that they will ship the free offer within 2 days and send the next order when they estimate that you have 5 days worth of the product left. Add about 3 days on for shipping time for a total of 10 days which would give anyone with common sense the idea that they would bill/ship in about 20 days from the day I ordered the "free" trial scam. Where they deceived me is the fact that they only waited 12 days to bill me for the $69.95 after they I ordered the free trial offer. On top of that, one of the options for cancelling(www.96shoes.com)was false.
I finally got hold of them at 866-985-9040 and did cancel and then I got a replacement Visa with new numbers on it to keep them from doing it again in 2 months. When I called them to cancel I was immediately asked by the "customer service" representative if I was calling about a refund before I had even said anything. I guess maybe everyone calls to cancel. I was told that they would send me a "refund kit" which arrived today and consisted of a pamphlet stating that they did not give refunds and the address of a place to send written refund requests for "consideration."
On the day the stole the $69.95 from me I went to the Better Business Bureau website and found that there had been hundreds of complaints about them but they had promised the BBB to straighten up and fly right. I filed a complaint with them and did an Internet search and found this website which really angered me when I saw all of the reports.
I wasn't ready to make a post yet so I went ahead and contacted the Hamilton County Ohio prosecutor and had contact with the office of the First Assistant Prosecutor for Hamilton County, Tom Longano. They said that it fell under the jurisdiction of the Attorney Generals office and gave me a telephone number to call.
I had assumed that it was a number to the Ohio AG but it was the US Attorney Generals office who I talked to for about 30 minutes. They took a report over the phone and gave me a number to call at the Cincinnati FBI's office. I talked to them for about 40 minutes. and gave them the same info which they said they could file but not follow up because my loss was so low. They gave me the number to the US Postmaster Generals office where I also filed a complaint but I ultimately ended up at the State of Ohio Attorney Generals office at WWW.AG.STATE.OH.US and filed a complaint in the vitamin category which is something that all victims should do if the option is available to nonresidents. If it is not please file a complaint with the Attorney Generals office in the state that you live in.
As I stated earlier, I live in the Cincinnati Ohio area and in fact it is about 5-7 miles from the company and about 3-4 miles from Steve Warshak's $750,000 home.
Being a local has it's privileges because I know where Steve Warshak lives and I have his home address and home phone # for those who want to contact him. STEVE WARSHAK, 5150 ROLLMAN ESTATES DRIVE, CINCINNATI OHIO, 45236-1456 (513)984-8820. HIS WORK PHONE # IS (513)794-1222/FAX(513)794-9666, EMAIL: warshak@one.net. His new puppet "Vice President", Greg Cosman's phone number is (513)791-0792 (I'm not if the name is spelled correctly but the number is the correct VP number).
Someone had posted that Lifekey was part of DPI Merchant Services which I have found to be probably not true. DPI is a service company that provides services for Lifekey but they cannot get anyone a refund. I think that we should all be diligent about this and get organized somehow and make our voices heard.
I also think that we should start sending Stevie complaints directly to his $750,000 house. By the way, that's how I found where he lived was through the property transfers. We can also give him an occasional phone call and I think that all of the phone numbers I gave had answering machines and they screen their calls. When I get Greg Cosman's home address and home phone number, which I will get, I will post an update.
The is another aspect of this matter that I have not seen addressed yet and that is that fact that they promise not to give anyone else your email address. I don't know about anyone else but right after I asked for a refund I received dozens of SPAM emails for products just like enzyte. I think that it is more than just coincidence because I had never gotten them before. If we could prove that they are selling email addresses after promising not to, that may be a violation of the new privacy laws. It's worth looking into.
Larenzo
CINCINNATI, Ohio
U.S.A.
Click here to read other Rip Off Reports on Lifekey
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
This report was posted on Ripoff Report on 11/23/2003 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/LIFEKEY-HEALTHCARE-BERKELEY-PREMIUM-NUTRACEUTICALS/CINCINNATI-Ohio-45216-1215/LIFEKEY-HEALTHCARE-BERKELEY-PREMIUM-NUTRACEUTICALS-ripoff-SCAM-ALERT-LIFEKEY-HAS-ADDED-B-72857. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
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Search Tips#1 Consumer Comment
To Gina At Berkley, wasn't sure whether to throw up or laugh
AUTHOR: Tony - (U.S.A.)
SUBMITTED: Sunday, January 08, 2006
I read your apology regarding people being ripped off by the slimeball you work for. I wasn't sure whether to throw up or laugh. I also thought it took an unbelievable amount of nerve for you to criticize the man who was decent enough to supply the address and phone number of the scumbag who has been ripping people off.
However since you work for him(most of your work is probably on your knees or on your back with Warshak)you are as bad as he is and I hope you get fired and thrown in jail also. To the man that supplied the number for the slimeball piece of excriment all I can say is Thank You. To the rest of the little cowards who criticized this man for giving out the number do the letters GFY man anything to you?
#2 Consumer Suggestion
dig deep - When this company took my $70 and wouldn't give it back - I was its worst nightmare.
AUTHOR: Susan - (U.S.A.)
SUBMITTED: Monday, June 27, 2005
I found a press release that had a 'for more information about this press release' phone number.
I called and it turned out to be a private number. 'I wasn't supposed to be able to get her number'! Really? Actually it was her husband who answered, nice guy - no clue - honey, phone call. 'How did you get this number?'
Got my money back.
#3 Consumer Suggestion
get creative, dig deep, take names, and vent on all of them
AUTHOR: Susan - (U.S.A.)
SUBMITTED: Monday, June 27, 2005
I found a press release that had a 'for more information about this press release' phone number.
I called and it turned out to be a private number. 'I wasn't supposed to be able to get her number'! Really? Actually it was her husband who answered, nice guy - no clue - honey, phone call. 'How did you get this number?'
Got my money back.
Dig deep
#4 UPDATE Employee
I will apoligize to anyone who feels that the company has done them wrong
AUTHOR: Gina - (U.S.A.)
SUBMITTED: Saturday, June 25, 2005
And to the person that put Mr. Warshaks personal information is just wrong. Their are alot of people in this world that are not stable and to put that kind of information on the internet is just not safe. Granted I understand that you feel like he needs to pay, In all fareness though does he really deserve to be put out like that.
I will say for a fact that I know the products work, maybe not for everyone, But they do work. The products are natural supplements and they take time to build up into your system. The enzyte does not promise to make your penis any larger, just promates a fuller and firmer erection.
To the people who feel like they were ripped off, again I apologize for that, But in all fareness you were disclosed the information. We record all calls that come into the call center and we have a dept called compliance and they listen to all calls. For legal reasons we have to read the disclosure about the auto shipping. Also the internet claerly states the auto shipping. And for someone who gives out a credit card # without knowing what they are purchasing and being enrolled into is just asking for trouble. Also we do have a returns policy, you can return product for full credit. so anyone that claims they could not get full credit is wrong.
I am not saying that some people have not got the shaft but let me explain why, we have a lot of untruthful people in this world, for example the guy that ripped berkeley off for 675.00, that is why the company can not take peoples word for it. We have customers that will take the peoduct for a year claim that it does not work ask for a full 12 money back refund, ( a service we once offered) and then turn around and get another free sample. So in all fareness to the owner of Berkeley, it is all the people that scammed us that has made it so hard for the honest people out there. Also to the guy that scammed them for 675.00, have you ever heard the saying, two wrongs dont make a right, or what you do comes back to you ten times fold?
Really what I am saying is that all this boils down to is people do not pay attention to the disclosure and get pissed because they realize that they did this to themselves.
#5 UPDATE EX-employee responds
ex employee management supervisor Working there was very stressful
AUTHOR: Kandie - (U.S.A.)
SUBMITTED: Saturday, June 18, 2005
I apologize to all of the customers that I had to lie to over the yr that I was employeed there. It is a shame that a company just cant be respectable and maintain a good working enviroment with truthfulness and put the customer first instead of the owner taking lavish trips and spending his fraudulant money he received from so many customers..
This fella rips people off every day of his life...I hope that one day he wakes up with nothing..I mean nothing..then he might know what its like to starve because someone rips him off..No one really knows until you have been behind the doors and have sat in the seats at Berekely and his other named companies..
Every day you go in that place and feel horrible at the things you had to do to decent people that were just looking to improve their lives with products that the owner claims works...It is so deceiving but people like him as a business owner have no morals or charactor..all they see are the little green bucks floating in Hawaii..but I honestly believe that this Attorney General will stop this massive customer cheat and vacationer..wonder how he will feel when hes vacationing in his own back yard..if he has one...or jail????????..GO GO Attorney General!!!!!!!!!!
#6 UPDATE EX-employee responds
Spending a lot of energy makes you pretty damn crazy
AUTHOR: Johnny - (U.S.A.)
SUBMITTED: Thursday, April 14, 2005
I worked at Berkeley and I did not agree with many of their business practices, but I know for a fact each and every person was told about the Valued Customer Program, possibly in a roundabout' way, but you were told and chose either to not pay attention to the disclaimer or didn't understand what they were telling you. For the people who claimed to continuously got charged and didn't want it, why didn't you report to your credit card company, dispute the original charge and then block any future charges from that company?
Why is everyone so hung up on the idea of automatic shipment, like it is new? Columbia House, BMG, Girls Gone Wild, Proactiv, and countless other companies have been doing this and every person that thinks they didn't agree did. Read the small print, ask questions and listen to what you are signing up for.
As for ex-employees that seemed surprised about mass-firings, didn't you get the picture when you got hired and signed a waiver form that basically said you could be fired at anytime for any reason? I worked there for a couple of months and they sent people home early and had a mass-firing, so I found a new job. You didn't have to have a college, or possibly high school, degree to work there.
I can say I made more money there and worked less than I would have waiting tables or telemarketing.
I stumbled upon this site as I read about their recent trouble with the law and was blown away by how many people are complaining. Are you so worried about the money, or the fact that you are still called small fry in the locker room. Or for the ladies did you think a miracle supplement would get your beer-guzzling husband off the couch and back into the sack. The whining on this site was not the reason the feds stepped in.
It was actually based on the amount of complaints the Cincinnati Better Business Bureau received, which this site is against.
I guess what I'm trying to say is people would rather sit around and type in some complaints, rather than face the reality that their own actions caused the consequences that were suffered.
Don't get me wrong, I've been ripped off many times and sometimes the actions I took didn't cure the problem and I was left pissed off, but I didn't sit around crying about it. I got even or over it.
Kudos to the guy who actually took a stand and ordered a bunch of product and said he didn't get it and then got his money back. That is how you get back.
#7 UPDATE EX-employee responds
The worst company to work for I am an ex-employee who QUIT last year after Berkeley executed one of their notorious "mass firings
AUTHOR: AMY - (U.S.A.)
SUBMITTED: Monday, March 21, 2005
In mid-August, the auto-ship program was discontinued, which resulted in another "mass firing". Consequently, the remaining employees received a SIGNIFICANTLY reduced "spiff" per each package sold, and were basically just sitting around for $8/hr. We were under SEVERE pressure every day by the managers to "PUSH THOSE PACKAGES!". Also, daily drawings of names were done, and if your name was picked, you were sent home for the day. They would even tell people who had just clocked in to go home rather than call them ahead of time and save them the trip.
In October, we were moved back over to the Forest Park location. In December, one month before the rebirth of auto-ship, all sales reps were trained to enter orders while on the call, thus eliminating the need for the data entry department. Before the training, orders were actually hand-written and turned in to data entry. Although the company saved money by doing this, we did NOT receive a raise for doing the job of two departments. We were told we would be able to take "33% more calls, which was LIKE a raise".
In January of 2005, the company hired a slew of people since they had launched new advertising. The new people, we were told, were selling better than some of the TOP PEOPLE, thanks to the revised training (lying!) program. I figured another "mass firing" was around the corner and quit again. I now have a job pertaining to what I went to school for and will never recommend Berkeley as a place to work.
In a nutshell, this is the worst company to work for, and the F.B.I. raid does not surprise me one bit. I guess that's what happens when you overcharge people for basic herbs and vitamins. I don't think "Bob" will be smiling now.
#8 Consumer Comment
The feds have listened and Berkeley is paying the price.
AUTHOR: Robert - (U.S.A.)
SUBMITTED: Thursday, March 17, 2005
Steve Warshak is a former classmate of mine from high school (Lakota Class of 1984, West Chester OH). At our 20th reunion late last summer, we all joked about having Smiling Bob show up but many of us were secretly embarrassed to be affiliated with the world's most notorious snake oil salesman.
I feel sorry for the customers who got ripped off, but I also feel sorry for the employees who are about to be out of work yet again. I know one or two that worked in the offices (not phone sales reps) who will be looking for work here soon.
But he had it coming and I hope justice is swift and severe (harsher than it was for Little Miss Martha), otherwise someone else will just come along and pick up where he left off.
#9 UPDATE EX-employee responds
Due to all the madness I was laid off along with 500 other employees.
AUTHOR: Kathryn - (U.S.A.)
SUBMITTED: Wednesday, January 19, 2005
The 13 products as of September 2004 were
altovis
avlimil
Rovicid
Rogisen
Enzyte
Ogoplex
Prulato
Suvaril
Numovil
Pinadol
Nuproxi
Rudofil
Dromias
This company has gone through so much crap. I can tell you that all of the employees on here are really doing this on their own, the company does not make them. I did it once too, I thought maybe it would save my job, it didn't. Berkeley has a pattern. They hire mass amounts of people, keep them for a few months while its busy, then people start to catch on and they lay them all off because everyone stops calling. Then about 4 months later they hire them all again. Its a stupid cycle. Lucky for me I am a recruiter now and whenever they do layoffs, I get employees to fill the jobs I have. This whole thing is crazy. Berekeley people apparently genuinly think that they have fixed their billing ethics. Atleast that is what they tell you during your training. And they are right, there is no vacation, no holiday pay, and best of all, no job security. Every day you go in there, everything is changed. This company has tried so many ways to make themselves a good company, believe it or not, but nothing makes enough money to support the needs of the company. Personally, I think they should stop offering the "free trial." I think they should give it to them at a discount, no strings attached. I know that the products do work, not for everyone, but they do for some people. Make it like buying a suppliment from the pharmacy. If it works, great, go back and buy more. If not, then oh well, take the loss and don't buy more. There are plenty of things that Berkeley needs to do to fix themselves. At the same time, I think the consumer just needs to pay more attention. Will everyone just stop fighting. I know that it sucks to lose $70, believe me, I am 21 and living on my own, I know. But think about the amount of work you could be doing while doing all of the arguing, you could make more than the $70 back. Take it as a learning experience. And to Berkeley, before you get stuck paying millions of dollars, just stop ripping people off. You have a product that works. Just let the product speak for itself. I know the economy sucks, but don't hire so many people. If people really want to try the product, they will wait on the line. And slowly but surely, you will get a good customer base that trusts you. Along with this new plan, you wouldn't have to charge so much. I know I am just one past employee, but I think my plan would work. Good luck all. And if you have any questions, ask them and I will be happy to answer what I can, I just want the fighting to stop.
#10 Consumer Suggestion
BOLLAND/ WARNER/ WAGNER/ LIFEKEY/ OGLIPLEX/BERKELEY/ ??? THIS MONTHS NAME NOT RELEASED YET.
AUTHOR: DAVID - (U.S.A.)
SUBMITTED: Wednesday, November 03, 2004
#11 Consumer Suggestion
Go ahead Lie a little, they do.
AUTHOR: Aaron - (U.S.A.)
SUBMITTED: Wednesday, November 03, 2004
#12 Consumer Comment
More education needed
AUTHOR: Frankie - (U.S.A.)
SUBMITTED: Monday, November 01, 2004
One thing I did not find in any of the replies, does the product work? Will it make my Johnson bigger? Is it safe and effective, as advertised?
#13 UPDATE EX-employee responds
This company does a lot of things that are questionable. But they have a very good lawyer on sight, and they are able to tread the ethical line very succesfully.
AUTHOR: Anonymous - (U.S.A.)
SUBMITTED: Friday, October 29, 2004
#14 Consumer Comment
Candice, I just don't think you understand...
AUTHOR: Jennifer - (U.S.A.)
SUBMITTED: Wednesday, October 20, 2004
Berkeley Premium Pharmaceuticals - Nutraceuticals ripoff then lied to about it then insulted by their "solution" Cincinnatti Ohio *UPDATE ..sickens me to think that I spent all of that money, ONLY because they promised I could get it back! - 10/4/04 10:47:21pm Pickerington, Ohio
Larenzo lost $70 to these scam artists. I'm $420 in the hole, myself. I was promised a measley $175 back on August 13th. I've made numerous calls to Berkeley, including one this morning, and I have not received a single penny to date. Big shock.
Especially after reading many of the hundreds of posts on RipOff Report, I now know that there are hundreds of people that have lost far more than my $420! I don't know about you Candice, but I don't care to lose $5 to these jerks, much less $70 or $420!
I would love to see this company shut down, at the VERY least. In addition, I would also be interested if anyone sees / hears of any law suits (other than the current pending suit regarding Enzyte - http://www.bigclassaction.com/class_action/enzyte)against this demon of a company.
Thank you, and best of luck to each and every one of Berkeley's victims!
#15 UPDATE EX-employee responds
THE DEVIL DO EXIST!
AUTHOR: Brandin - (U.S.A.)
SUBMITTED: Sunday, October 10, 2004
#16 UPDATE EX-employee responds
Just to let you know
AUTHOR: Gary - (U.S.A.)
SUBMITTED: Friday, October 01, 2004
We did not have benefits such as 401K, nor even paid vacation time.
It's highly doubtful that there was any misuse of credit card information going on.
Even if a customer care rep submitted for a refund, based on company policy, it was often reversed by those who actually process the refunds
Repeat orders, prior to the program stopping, were shipped 24 days from the original order. Why they didn't simply state this is beyond me.
#17 Consumer Comment
CANDICE-CAN YOU READ?
AUTHOR: Ruby - (U.S.A.)
SUBMITTED: Thursday, September 30, 2004
There are many people on this website alone who lost a lot more than $70.00, because they cannot keep this company from taking their money! I was one of the lucky ones. I got my money back, but it took a lot of work.
It wasn't only the money. It was the way you were treated by CS reps when you called the company. I was treated very rudely whenever I called. This company has no feeling whatsoever for the customer.
I hope and pray that this company is stopped soon. This company makes everyone who calls feel like the customer has done something wrong. If these products worked so well, and this company was on the up and up, then why hundreds and hundreds of complaints and all the complaints are about the same thing? So, before you say, "Get over it", please do a little background check.
#18 Consumer Comment
FACTS ABOUT THE FUTURE OF BERKELEY NUTRACEUTICALS/aka LIFEKEY
AUTHOR: JOSEPH - (U.S.A.)
SUBMITTED: Thursday, September 30, 2004
FACT: THE US ATTORNEY GENERAL'S OFFICE IS INVESTIGATING BERKELEY NUTRACEUTICALS FOR MISUSE OF CREDIT CARD INFORMATION.
FACT: THE US POSTMASTER GENERAL'S OFFICE IS DOING AN INDEPTH INVESTIGATION OF BERKELEY NUTRACEUTICALS FOR MAIL FRAUD AND HAS INTERVIEWED MANY OF THOSE WHO FILED COMPLAINTS AGAINST BERKELEY WITH THE ATTORNEY GENERAL'S OFFICE
FACT: THE FDA IS INVESTIGATING BERKELEY NUTRACEUTICALS.
FACT: A FEDERAL JUDGE HAS GIVEN "CLASS ACTION" STATUS TO THE LAWSUITS AGAINST BERKELEY NUTRACEUTICALS WHICH NUMBER IN THE THOUSANDS.
FACT: A FEDERAL PROSECUTOR COULD BE NAMED WITHIN THE NEXT FEW MONTHS TO HANDLE THE FEDERAL INDICTMENTS AGAINST THE OWNER, THE CEO AND OTHERS AT BERKELEY NUTRACEUTICALS.
FACT: ALL SUBORDINATE EMPLOYEES AT BERKELEY NUTRACEUTICALS COULD SOON FIND THEMSELVES UNEMPLOYED WITH ALL BENEFITS SUCH AS 401K ECT... RENDERED WORTHLESS BECAUSE MUCH OF IT WAS REINVESTED IN TO THE COMPANY ITSELF, BERKELEY NUTRACEUTICALS.
#19 Consumer Comment
Ripped Off
AUTHOR: Stephanie - (U.S.A.)
SUBMITTED: Wednesday, September 29, 2004
I canceled the day I received the sample in the mail. Upon contacting the company asking for a refund and telling them that I did not sign up for this service and that they did not give me any time to try the product or to even receive the product before billing me I was hung up on! Great customer service! This is a terrible dishonest scam and Steve Warshak will not get away with this in the US. I have contacted the Better Business Bureau and have just received a letter from Dana Luther (an employee of Berkeley) stating that I knew the terms and conditions before signing up which is completely untrue.
No wonder they have had 3511 complaints with the Better Business Bureau since Sept, 01. I am contacting the TV station that ran the advertisement for them. I am also contacting Dateline as well as the attorney general in Cincinnati. I am in Hawaii with a 6 hour time difference, but I truely believe this is worth my time and the fight. This man belongs behind bars. I also contacted the fraud department of Visa which I would highly recommend.
If anyone knows how to get on the class action law suit please let me know. It would save me a lot of time.
#20 Consumer Comment
To Confused Candice, Only $ 70 Bucks ? My Ass.
AUTHOR: Russ - (U.S.A.)
SUBMITTED: Friday, September 10, 2004
You need to remember that people are trying to make a living, just like you... take this as a learning experience and move on. I'm paranoid about ordering anything off t.v. or the internet the way it is and I would never do that... there's always a possiblity that something may happen... get over it.
#22 UPDATE Employee
Wow! hope this information aides in the processing of any legal action
AUTHOR: Jeff - (U.S.A.)
SUBMITTED: Thursday, July 01, 2004
I have some information that may help in any lawsuit that you try to file.
Lifekey (various add-ons included)
Warner Healthcare
Wagner Nutraceuticals
Bolland Nutraceuticals
Warner/Wagner Nutraceuticals
All are rolled into one company right now.
Berkeley Premium Nutraceuticals
1661 Waycross Rd
Cincinnati, OH 45240
They were split and renamed to avoid legal actions and to "fool" the BBB that was sending them crates of mail each day. Then around February of this year, they merged them all again.
The products that they sell are: Avlimil, Enzyte, Rovicid, Ogoplex (old name), Mioplex (old name), Pruloto (new name), Altovis, Rogisen. They have 6 new products coming soon. The names are not made public yet, but beware of them as well.
The leadership of the company includes
Steve Warshak (Owner)
Jim Teegarden (2nd or 3rd in charge)
Mike Wagner (Controller)
Greg Cossman (Various)(Brother-in-law to owner)
Sue Cossman (Wholesale Division) (Sister to owner)
Paul Kellogg (Head Lawyer)
Bonnie Luther (Operations-HR)
You can email them at the following email addresses.
First letter of first name+last name @bpn.com
Well, I hope this information aides in the processing of any legal action.
#23 Author of original report
CLASS ACTION against BERKELEY aka LIFEKEY
AUTHOR: Larry - (U.S.A.)
SUBMITTED: Saturday, June 26, 2004
INTERESTED PARTIES CAN GET INFORMATION BY CALLING [DELETED] AND REQUESTING INFORMATION ABOUT THE LAWSUIT AGAINST "BERKELEY PREMIUM NUTRACEUTICALS". SOME VICTIMS MAY HAVE ALSO ACRUED BANK FEES BECAUSE OF THE UNEXPECTED, UNAUTHORIZED REMOVAL OF FUNDS FROM THEIR BANK ACCOUNTS VIA A CHECKCARD AND SHOULD ALSO MENTION THOSE WHEN FILING A COMPLAINT.
GOOD LUCK AND PLEASE HAVE PATIENCE. THE OFFICE OF THE ATTORNEY GENERAL HAS ALSO TAKEN INTEREST IN THIS SCAM. PLEASE FILE AS SOON AS POSSIBLE BEFORE A CRIMINAL COMPLAINT IS PROCESSED AGAINST THEM. IT WILL BE HARDER TO GET YOUR MONEY BACK IF THE DEFENDANT IS IN PRISON.
#24 Consumer Comment
Questions to employee T, ..not the case when i got suckered
AUTHOR: Very Mad - (U.S.A.)
SUBMITTED: Saturday, March 27, 2004
Why did the online order page back in December or January that i ordered my so called free sample from not,I repeat not, mention , that it automatically enrolled me every month in your automatic program that I did not want to enroll in even if I knew about it.Question
2.Why did the customer care numbers on the enclosed phamplets come up not in service when i tried calling them.Question
3.Why couldnt my email messages to cancel get through when i tried that.Is it all coincidence.
i can read just fine,my phone and email were working just fine as well. Im willing to give you the benefit of the doubt that you are an honest,earnest ,dedicated employee in the rewarding field of impotence,since I cant prove that your rebuttal was propaganda originating from management.
Yes,the current enzyte web site does spell out the terms okay,but that was not the case when i got suckered into this mess a few months ago.
#25 UPDATE Employee
It's just too easy to avoid these problems!
AUTHOR: T - (U.S.A.)
SUBMITTED: Friday, March 26, 2004
The company Berkeley was only established to help people in many aspects of their life, yet the customer should feel some responsibilty for the items they purchase, and the things they sign up for. All the information regarding automatic shipments of our products is avalible for our customers at anytime, including 24 hour customer care, always accessible websites, and information included in our pamphlets, and brochures we send with each product. Why would anyone want to say we are a faulty company, when we provide this information in so many ways, in no form of concealing, nor confinement?
People do not realize some of the situations they find themselves involved in with this company are so easily avoidable. We give the customer exact instructions for avoiding automatic shipments or billings when they call us, go online, or read our brochures. Unfortunatly, because we have so many customers, we cannot call each one to remind them what it is they need to do-we do not automatically assume every one of our customer's does not want to continue with our product, so that is why we give the option to the customer. It's just to easy to avoid these problems.
What I suggest to any person who has a problem concerning Berkeley Premium Nutraceuticals, whether it means you want to no longer continue with our product, you want to send back a product, or you just want to know what it is that everyone is angry about, and how you may avoid these problems, give us a call at 1-866-834-1715, and you will find that we, in no way, shape or form, are scamming, lying, cheating, or misleading anyone. This I know, not just because I work there, but I am a person too, who does not want my money going down the drain on something I did not intend it to do!!
#26 Author of original report
Lifekey Healthcare-Reply to Greg Cossmans recent lies posted here
AUTHOR: Larry - (U.S.A.)
SUBMITTED: Sunday, December 14, 2003
#27 UPDATE EX-employee responds
Just for the record, I have not been with Lifekey for over 1 year
AUTHOR: Greg - (U.S.A.)
SUBMITTED: Monday, November 24, 2003

