- Report: #363661
Report - Rebuttal - Arbitrate
Complaint Review: LITTON LOAN SERVICING LP
LITTON LOAN SERVICING LPP.O. Box # 4387 Houston, Texas U.S.A.
LITTON LOAN SERVICING LP LITTON LOAN SERVICE... WHO ARE THESE PEOPLE????? Houston Texas
Although we have not received a statement form them yet, we did get 2 temporary payment stubs, after the first due date of July 1st. We only had a postcard notifying us they were our new loan company....
When the coupons were received, I called and asked if the terms were still the same where we had from the 1st to the 16th of the month to pay without a late fee... I was assured it was so and that because I had yet not received a payment book or monthly statement for the first 3 months of our loan with them there would be no late payment fees or penalties even if we did pay late... I even wrote the person's name down....
All of a sudden this month, as of the 3rd we have been getting nasty calls accusing us of being late on our August payment. When I told the rep what the representative told me in July, she practically called me a liar and said there was no such note on file... Impossible!!! In any case I told her I had time till the 16th... She said, "That is on Saturday"... and so it is!!! I replied... I told her I was the customer and not to interrupt and that I wanted to know if they had purchased my mortgage form my lender... After just saying "Yes"... She told me as I did not allow her to speak then she had nothing to say and hung up on me....
I am always careful to get names and times, this time she caught me by surprise... I was shocked at her attitude and how rude the woman was...
This morning I already got from them an offer of FORECLOSURE MITIGATION.... They are suggesting we go to a local seminar they are holding at one of our Universities next Saturday.... My loan was not even past due!!!!!
I fail to comprehend why my lender would have sold to them.... It scares you to even call them because their on hold message automatically says "WE ARE A DEBT COLLECTOR"...
Who are these people???????
Miami Beach, Florida
This report was posted on Ripoff Report on 08/16/2008 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/LITTON-LOAN-SERVICING-LP/Houston-Texas-77210/LITTON-LOAN-SERVICING-LP-LITTON-LOAN-SERVICE-WHO-ARE-THESE-PEOPLE-Houston-Texas-363661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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