- Report: #1062630
Report - Rebuttal - Arbitrate
Complaint Review: LIfe Cell South Beach Skin Care
LIfe Cell South Beach Skin CareInternet USA
LIfe Cell South Beach Skin Care AKA Life Cell Skin When ordering online the company states try it for 30 days, no money down just pay shipping. Well what a deceiving statement because when I looked at my bank account today there is not just a charge for $4.95, but a charge for also $189!!! I called the company and they tell me that it's because I used my Debit card and that the $189 will be refunded back to me in 5-6 business days. How shady is that! Because my card is also a VISA card I did not check on Debit card, there is a disclaimer when you click on Debit card but does not show the disclaimer when you click on Visa card. This is false advertisement when they say try it for 30days no money down just shipping and handling. Bad Adverstisement! Internet
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I ordered a skin product on line. The advertisement says: Try it for 30 days, no money down just pay shipping and handling. Well I looked on my bank statement today and I see the shipping charge of $4.95, but also see an additional charge of $189!!!
I call the company and the girl explains because I used my Debt card the company charges your the $189 and holds it for 5-7 business days but goes back into your account. Now this is false advertisement as the company had taken my $189 when the advertisement says: Try it for free for 30 days, no money down just pay shipping and handling.
If I knew they would charge me this amount I would have just used a plain credit card, but I checked the credit card box because my check debt card is also a VISA card.
I think it is awful for a company to make this statement and not put a full disclosure with an asterisk with the disclaimer that $189 will be taken out of the account and put on hold for 5-7 business days. If I was fully aware I would have not used this particular card. This is a Rip-Off and the advertisement should
The trial term says nothing about charging up front the $189. Its only after 30days that your card is charged.
They company says it's not charged and just on hold, but the $189 has been deleted from my checking account and hopefully will be back in my account. The website itself says: In a few days the $189 will return, but the girl I spoke with said 5-7 business days. ADVERTISEMENT SHOULD SAY: Try it for 30 days, no money down just pay shipping and handling HAD HAVE A CLAUSE stated with an asterik saying ** If you chose to pay with your debt card you will be charged an additional $189.
This report was posted on Ripoff Report on 06/27/2013 02:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/LIfe-Cell-South-Beach-Skin-Care/internet/LIfe-Cell-South-Beach-Skin-Care-AKA-Life-Cell-Skin-When-ordering-online-the-company-state-1062630. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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