• Report: #711590

Complaint Review: LONG DISTANCE CONSOLIDATED BILLING

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  • Submitted: Tue, March 29, 2011
  • Updated: Tue, March 29, 2011

  • Reported By: anonymous — California United States of America
LONG DISTANCE CONSOLIDATED BILLING
20 W. WASHINGTON ST. #6A CLARKSTON, Michigan United States of America

LONG DISTANCE CONSOLIDATED BILLING USBI - IS THE BILLING SERVICE. MISREPRESENTED THEMSELVES AS AT&T (OUR CURRENT PHONE SERVICE PROVIDER) CLARKSTON, Michigan

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This company called our business on 2-11-11 and said they were with AT&T and that there was an "internal mixup" in our billing and that they had to change it back to the way it was before....Our office assistant believe them and they ended up switching our long distance serving which doubled our bill, and caused us to lose a whole day of service (we are a business!) waiting for the service to be switched back to AT&T. 

I called the customer service dept. after I straightened all of this out with AT&T, and was told that they do not train their employees to misrepresent...but I don't believe it.

They are scumbags.  AT&T told me that a good way to avoid these types of scams, is to ask the caller what the amount of your last phone bill was...no one but your carrier will know that.

This report was posted on Ripoff Report on 03/29/2011 03:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/LONG-DISTANCE-CONSOLIDATED-BILLING/CLARKSTON-Michigan-48346/LONG-DISTANCE-CONSOLIDATED-BILLING-USBI-IS-THE-BILLING-SERVICE-MISREPRESENTED-THEMSELVE-711590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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