- Report: #1039159
Report - Rebuttal - Arbitrate
Complaint Review: LSI Mortgage Plus /Todd Feager
LSI Mortgage Plus /Todd Feager11885 Lackland Rd #310 St Louis, MO 63146 Internet United States of America
LSI Mortgage Plus /Todd Feager No Appraisal fee quoted, then said we had an appraisal fee, then stopped communication , Internet
*Author of original report: Disregard Complaint
*REBUTTAL Individual responds: Reply to the above complaint
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We met them. Said as long as credit score was 640 or above, no appraisal. Well it turns out the credit score was above 640. Ok Great! Well then he then says we need appraisal fee $400. We thought about it, and decided to just go ahead, because after all Todd said we would get our money back after the loan was closed.
We got the appraisal done and I received the appraisal the very next day. I emailed Todd asking the status of the loan, based on the appraisal. I would imagine the appraisal came in a little lower than he was probably expecting.
He responded he had to wait on the appraisal info then they would proceed with underwriting. That was on March 19 2013.
Ok no big deal, I waited a few more days.
I emailed him a few days later, no response. My husband called him, no response.
Mind you, my husband called him on his cell phone and work phone. No response.
I figure the VERY least you can do is tell us the status, or even say " we don't want to move forward w/the loan" It would be fine by me!
I emailed him again, no response. My husband called him numerous times, no response or call back for that matter.
We ended up creating a fake email and emailing Todd just to see if he would respond.... Lo and behold he did, and within 5 minutes! Amazing!
So yes, it started out great, then after appraisal all communication ceased. Thank God I decided to communicate all via email, because I have everything he said on record.
This report was posted on Ripoff Report on 03/29/2013 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/LSI-Mortgage-Plus-Todd-Feager/internet/LSI-Mortgage-Plus-Todd-Feager-No-Appraisal-fee-quoted-then-said-we-had-an-appraisal-fee-1039159. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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