- Report: #952883
Report - Rebuttal - Arbitrate
Complaint Review: LTB
LTB1937 Davis Street Ste B Unit 31 San Leandro, California United States of America
LTB LIGHT IN THE BOX; ELECTRONICS-POOL, Car DVD/Stereo received wrong, requested return, rec'd authorization, then NO CREDIT MADE! San Leandro, California
*UPDATE Employee: LightInTheBox
I emailed them and received return instructions, a return authorization code, and a promise that as soon as the tracking number was available credit to my card would be promptly applied.
I sent it US mail with delivery confirmation. It arrived and was in good condition according to the post office. Now this company will not answer any of my emails. Ive gone back to ebay and it is impossible practically to contact a seller if it has now been over 90 days. This company now has the stereo back and my money! I have sent one last message threatening legal action and given them 48 hours to respond.
This report was posted on Ripoff Report on 10/09/2012 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/LTB/San-Leandro-California-94577/LTB-LIGHT-IN-THE-BOX-ELECTRONICS-POOL-Car-DVDStereo-received-wrong-requested-return-952883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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