- Report: #944467
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Complaint Review: Silktex | Ripoff Report Verified™ …businesses you can trust. Silktex focused on providing highest customer satisfaction in the industry. Silktex designer, manufacturer of first-to-market revolutionary style of silk apparel products that stretches, thermal, lightweight, & luxurious.
LUCILLE McELROY -- Silk Operations530 W. 7th St. (5th floor) Los Angeles, California United States of America
Silktex LLC REVIEW: Dedication from Silktex LLC executive team and employees to 100% customer satisfaction. Silktex LLC approach to business is focused on providing the highest customer satisfaction in the industry.
*UPDATE: Silktex LLC showcases their commitment to always improving their operations by joining Ripoff Report’s Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer by increasing their confidence when doing business with a member business. Silktex, LLC recognized by Ripoff Report Verified™ as a safe business service.
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EDitor’s UPDATE: Positive rating and recognition has been given to Silktex LLC for its commitment to excellence in customer service.
Ripoff Report’s discussions with Silktex LLC have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Silktex LLC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Silktex LLC ,chairman Mr. Phillip Prince has informed us that his personal philosophy is that his clients are a precious resource. As a successful businessman, Mr. [continued below]....
Another top executive of the company told us that Mr. Phillip Prince personal business philosophy is based on the premise that "strives to add value in its services as they understand that a successful business model is based on value-added services, and client care”. Silktex LLC mission statement says it all: "Our goal is to provide our clients the best quality, value and professional excellence in the industry.” One of the other things Ripoff Report learned in the course of its investigation: typical customer feedback reads: “Silktex LLC (and Mr. Phillip Prince) truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises.”
The information provided in this report below is based on comments made by Syd Block and Phillip Prince during an on-site inspection held by a third party verification company with no biases toward Silktex, LLC.
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Silktex, LLC (Silktex) is mainly a Manufacturer of silk and silk related products. They hold multiple silk related technology patents that are utilized in many different applications, such as automotive and fashion apparel. The company also has other divisions separate from the core manufacturing side, including fashion apparel wholesale and retail partnerships. The main Silktex Company does not acquire leads as they do not deal directly with the general public. The company’s fashion wholesale and retail divisions acquire leads through magazine advertisements, internet advertisements, and word of mouth advertisement. Their key target client demographic in the wholesale and retail front is described as a fashionable affluent business person, mainly female, age 25 to 59.
Silktex LLC / Mr. Phillip Prince talks about the Silktex Product:
"Silktex is a unique product. It’s an international patent and it allows silk to be windproof, water resistant, withstand temperatures up to 40 degrees below zero, lightweight, and it’s a fantastic product. We’ve had people that their life was saved from wearing a Silktex jacket, because the product floats. If you go overboard on your boat, and you’re wearing a Silktex jacket it actually floats and can be a life saver. It’s not only a fashion item, it’s also a green product that can save the planet from a lot of excess garbage. Our mission statement is to wrap the world in silk.”
Silktex LLC Customer Care
Both Syd Block and Phillip Prince state that there are virtually no complaints from their customers and clients. If a problem or issue were to arise Mr. Block and Mr. Prince agree that it would be handled quickly on a personal level at which time the client can have an open discussion with the company representatives. The client is always right and Silktex will do whatever the client wants to make sure they are satisfied.
As a quality control measure Silktex practices order tracking and product delivery follow ups. The company tracks client orders and provides updates to the client as requested. Once the product is delivered a representative from Silktex always double checks with the client to make sure they are satisfied with the product.
When asked “What does it mean to you and your company to be a part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program?"
Syd Block replied, “We feel it’s a big benefit! The recommendations that Ripoff Report makes are important. We want to treat every consumer with a great level of care and Ripoff Report allows us the chance to do that. We will continue to promote Ripoff Report as we hope to make everyone a happy client or happy person that does business with us.”
Phillip Prince replied, “We think it’s great! The truth can come out. There’s two sides to every story. That’s one thing that we’ve learned from this. If we don’t report our side of the story it can be very slanted and the wrong impression can go out around the world. We’ve been hurt pretty bad by this negative report, and right now the company is expanding into a whole new arena of customers and we want our image to reflect a good solid product and good solid people behind it. We want this to be a vehicle where we can impress potential clients. We think Ripoff Report is a great way to accomplish our goal of providing to the public a true perspective of Silktex.”
Silktex LLC / Statements from Mr. Phillip Prince
"I have been involved in fashion designed since the 1960s when I outfitted JimiHendrix, Mick Jagger, AliceCooper, and Janis Joplin among others. I created the world-famous tuxedo T-shirt worn by the Beatles at the Academy Awards in 1976. The tuxedo shirt brought in more than $20 million in its first year. Since then, I have enjoyed preferred celebrity designer status as I have designed for Cher, Mariah Carey, Toni Braxton, Smokey Robinson, Snoop Dogg, and others. I went on to form New York City based International Design Team Corp. and began private label designing for Saks Fifth Avenue, Bloomingdales, Neiman Marcus, Lord, N Taylor, Burdines, Macy?s, and other specialty stores. In 1988, I made my first of many trips to China. I returned with a commitment to concentrate my design work in silk. I developed new methods for treating silk to produce previously unknown textures and characteristics that I have submitted for patent approval. I continue to operate International Design Team and have also incorporated Speed City Fast to concentrate on alternative silk production. I complement my apparel design with extensive experience in designing cosmetics and skin care products. I am a graduate of the New York Fashion Institute of Technology. I also hold a Bachelor of Arts degree in Business Administration and Advertising from Roosevelt University in Chicago. As Founder, and the spirit behind Ava, Kennedy & Philip Prince, I am the Lead Designer, Board Chairman and a member of the Executive Team.”
Silktex LLC, Mr. Phillip Prince, with his innovated and scientific approach to an already perfect product, has developed a method of feeding the silk worms in way that produces a Hybrid silk that is stronger and thicker than normal silk. The stretch silk through the patent process is virtually indestructible. When laminated, it can replace sheet-rock in construction. This has opened a new world for silk ropes, silk trash bags, interiors for cars, boats, and airplanes. therefor revolutionizing the silk industry.
Silktex takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Silktex LLC provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Mr. Phillip Prince is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." Rip-off Report was pleased to learn that Silktex LLC past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM SILKTEX.
Silktex LLC recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Report’s Investigation Silktex LLc has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our investigation, which included discussions with Mr.Phillip Prince and many of his past and current associates, Ripoff Report is convinced that Silktex LLC is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
LUCILLE McELROY -- Silk Operations Lucille Prince; Lucille Atillo * Scam-artist, slanderer, unfit mother* Los Angeles, CaliforniaWe are witnesses to the horrific and illegal violations committed by LUCILLE and her husband PHIL. Some of our group....are also victims of their scams, lies, and other illegal activities. One woman had her ID stolen by them...they used it to get lines of credit....and spent the money without the woman's permission. She did not even find out about it until a pile of bills showed up which Phil had charged to her. They also put her name on Corporate filings...without her permission...which is a FELONY. They do that to obtain lines of credit, loans, cars, and whatever they can get via that victims' credit or banking history. In other cases, they lied to a man who was a bartender and his wife in Las Vegas for more than $100,000....using his lines of credit...and never paid them a dime.
Lucille Atillo Prince McElroy and her husband have been engaged in a series of scandalous and illegal activities, which amount to a PONZI SCHEME. For years, they have ripped off people in Las Vegas, NV.... Los Angeles, CA and in other cities. We have reports that he was also involved in a case out of Chicago... of BANK FRAUD...and did time in prison (USA vs. Lawson).
Years ago, they were working out of an office on E. Flamingo Rd. in Las Vegas....with a man named DOUG BURCH. By offering unsuspecting people various "business opportunities" and making fraudulent claims...telling lies, stealing their ID, and simply conning people....they have ripped off many hundreds of people...banks, lender, credit card companies, etc. From the news reports...all of these people who were arrested were also ex-felons.
Using various business names...corporate filings, etc. --- such as: SILK FASHIONS, INC. or PRINCE RESORTS, SILK RACING LLC....or similar names... PHIL and/or LUCILLE will talk people into phoney "contracts"...and get them to "invest" in FAKE deals...that have never ever happened. He and Tony Tong (one of their partners in crime) claim to own or operate a SILK FACTORY in China. We are not even sure that Tony is legal...as he claims to be a citizen of CHINA. But he has been heavily involved with these 2 scammers.... and may not even be a U.S. citizen. In Las Vegas ....they ripped off a long list of people... for thousands and thousands of dollars.
DOUG BURCH was arrested back then by the AG and the DA....charged and went to prison. Phil and Lucille somehow escaped that fate...and left town and went to Los Angeles, CA...where they had an office on Wilshire Bvd.
During their escapades in Las Vegas, they were operated an office where they did the scams....and yet had 2 young children. That did not matter to them...as they told lies, fabricated fairy tales and did scam many people, banks, lenders, and others. She was arrested by Child Protective Services years ago...for "child neglect." -- long before she ever met many of the people that she recently has been harassing, slandering, threatening and cheating...including Dr. M. Miller, Ms. McKiernan, M. Lovullo, and others.
In addition to that mess... both she and Phil have also ripped off and cheated many companies, and they owe a long list of bill collectors, "investors" and other people...from coast to coast. She and Phil bounced checks....and she even spent time in jail for said activities because she refused to respond to numerous letters about it. After the DA in Las Vegas could not get a response from them, he had her arrested. She stayed in jail a few months, never even tried to pay the checks off...while Phil was riding around in Mercedes and other sports cars wearing silk clothing.
She now claims to work for NEW YORK LIFE INSURANCE (6300 Wilshire Bvd. in Los Angeles.) She also is the mother of 2 young children....whom she had put in the middle of these scams.
They have subjected these 2 children to all sorts of danger....due to the fact that many people have been scammed.... and are very upset with these UNFIT PARENTS....seeking to get paid...or for refunds...or sue them, etc.
Lucille has been using the computer a lot...posting lies, slanderous statements, and abusive comments... calling and sending foul, vile emails to Dr. M. Miller, Ms. McKiernan (people she does not know) and anyone who would dare to challenge their scams...or even ask for them to pay all the bad checks that they wrote. Apparently, she has not been tending to her young kids...or working a job, or doing much else....that is decent and honest....
A FORMAL COMPLAINT against her is on file with the CA State Insurance Commission (New York Life Insurance) regarding many acts of fraud, illegal actions, tax evasion, harassment, slander, etc. Other complaints are on file with the CA ATTNY. GEN. and the BBB, the SEC, the DOJ....and others. Attorneys and collection agencies are looking for these people.... including one from RENO, NV called: Sierra Nevada Group. In addtion, they are TAX EVADERS...and have not properly filed the information regarding their ILL GOTTEN GAINS....the income that they took in....from these scams.
We also have letters from the creditors, auto loan contracts, bills, copies of bad checks, and other evidence to prove these allegations. While Lucille runs around making her wild, unfounded threats and lies via the Internet and phone calls....she forgets that all of these issues are on the record.
WE ALL SEEK .... investigation, prosecution, restitution and any other remedies permitted by Law.
This report was posted on Ripoff Report on 09/21/2012 03:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/LUCILLE-McELROY-Silk-Operations/Los-Angeles-California-90017/LUCILLE-McELROY-Silk-Operations-Lucille-Prince-Lucille-Atillo-Scam-artist-slander-944467. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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