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Report: #1164654

Complaint Review: LUKFUEL - Ft. Lauderdale Florida

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  • Reported By: Rick — hallandale beach Florida
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  • LUKFUEL 2019 sw 20th st Ft. Lauderdale, Florida USA

LUKFUEL Selling contaminate fuel Ft. Lauderdale Florida

*UPDATE Employee: 100% False Report

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I just wanted to warn boat owner to stay away from LUKFUEL I hired this company because there office is at the Lauderdale Marina I purchase 2000 galons of Diesel for a year old 52 ft Azimut a day later I started having engine problems  I had to have it look up by a mechanic they did a fuel analisys and it turned out that the problem was the fuel that they sold me I was extremely contaminated I had to pump out the fuel from my Yatch  and sell it for a fraction of the money I paid for it and after $11000 I'm taking them to court please BEWARE OF LUKFUELI just wanted to warn boat owner to stay away from LUKFUEL I hired this company because there office is at the Lauderdale Marina I purchase 2000 galons of Diesel for a year old 52 ft Azimut a day later I started having engine problems  I had to have it look up by a mechanic they did a fuel analisys and it turned out that the problem was the fuel that they sold me I was extremely contaminated I had to pump out the fuel from my Yatch  and sell it for a fraction of the money I paid for it and after $11000 I'm taking them to court please BEWARE OF LUKFUEL

This report was posted on Ripoff Report on 07/24/2014 09:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lukfuel/ft-lauderdale-florida-33315/lukfuel-selling-contaminate-fuel-ft-lauderdale-florida-1164654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

100% False Report

AUTHOR: Eli Fennell - ()

POSTED: Monday, July 28, 2014

The accusations made by this reviewer are 100% False.  LukFuel sells only the highest quality of fuel, and we have never sold contaminated fuel to anyone, for any reason.  The reviewer claims to have purchased 2000-gallons of diesel fuel for a 52' Azimut, a boat which we have no record of fueling, and which only holds 1800-liters (~400-gallons) of fuel.

The reviewer also claims to be taking LukFuel to court, but we have received no legal documents from this allegedly dissatisfied customer.  Our own lawyers are currently seeking the identity of the individual who riled this report as well as a similar review elsewhere, and we will pursue all necessary legal action to clear our name.  Since we have no record of this customer or their boat, we believe this is most likely the work a competitor trying to harm our business.  If this reviewer claims to have any real evidence that he was ever our customer, we will gladly consider any evidence they may produce, though we are absolutely confident that no such evidence exists and that we have never sold any fuel to this individual.

LukFuel stands behind the quality of our fuel and service 100%.  We have worked very hard to build a good reputation in our industry and will not permit anonymous slander to compromise this.  Should anyone wish to contact us about this or any other matters related to our business or products, we urge them to contact Mr. Oleg Lukov at (305) 432-3487 or email info@lukfuel.com.

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