- Report: #1143553
Report - Rebuttal - Arbitrate
Complaint Review: LVAC
LVAC9065 S Eastern Ave. Las Vegas, Nevada USA
LVAC Las Vegas Athletic Club Overcharge, Double Charge, Scheme, Thieves, Lies Las Vegas Nevada
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My husband has been a member of LVAC for about a year now. Recently, I noticed they are pulling quite a scheme. They have been double charging his bank account! They charge him the normal monthly fee on or around the 10th of the month, then about a week later charge him ANOTHER $20. This is what they claim: they tried to collect their monthly fee on the 8th, but there was "insufficent funds" and they had to do it a day or two later. This is NOT TRUE. They then charge an additional $20 late fee. I caught on to their scheme, my husband contacted them, and they swore up and down that he didn't have the funds in his bank every month when they tried to charge him; this is not the case. He called his bank to find out if they ever tried to charge his account on the 8th, since the bank would be able to see if there were a charge that did not go through. They never once attempted to charge him on the 8th. There was, at ALL TIMES, more than enough money in his account to cover their monthly fee. He then called LVAC back to inform them of this. They still insisted he must be lying. They said they needed to speak to his bank, so he had them do a three way call. Even after speaking with the bank, they now say they need a written letter from his bank proving this is true! Luckily, we have Chase, who are wonderful at dealing with this type of situation. They have taken the matter into their hands and credited my husband's account for the fees LVAC overcharged him. If this has happened to you, I suggest you do the same in contacting your credit card company or bank.
I would love to file a class action lawsuit against this company, as I have seen that they have done this to countless other individuals. This is WRONG. LVAC, SHAME ON YOU!!!!
This report was posted on Ripoff Report on 05/02/2014 10:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/LVAC/Las-Vegas-Nevada/LVAC-Las-Vegas-Athletic-Club-Overcharge-Double-Charge-Scheme-Thieves-Lies-Las-Vegas-N-1143553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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