- Report: #476968
Report - Rebuttal - Arbitrate
Complaint Review: Lab88.com
Lab88.comNew York, New York U.S.A.
Lab88.com Unautorized charges on CC New York New York
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I have worked in customer service for over 30 years and 15 of that was a supervior/,manager of a call center that took calls for long distance service. And not one time in30 years did I ever ditch a customer like that even if I wanted to. I would take the call and do follow until I know that my customer was satisfied. There were times that my company had made a mistake and then I turned into a sale, for being honest and polite.
I feel that he had gotten the message and had time to review the account and know that my full amount had to be refunded. ( by the way a charge of $2.95 had been charged by the same company, 2 weeks before but I did not pay attention since it was such a small amount). So I figure that the way that this person came on the phone he did not want to deal with the situation at hand and, pushed me off this way, to KEEP from dealing with the situation.
So Fellow Consumers BEWARE!!!!!!!
Unautorized to use
This report was posted on Ripoff Report on 08/06/2009 07:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lab88com/New-York-New-York/Lab88com-Unautorized-charges-on-CC-New-York-New-York-476968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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