While looking for an independent anti-wrinkle cream review website, one claiming to be independent ranked the Beaute de Paris product line as #1 based on company reliability, customer reorders, price, return policy, and product ingredients. When I clicked on the Beaute de Paris name, it's seemingly official website appeared with an offer to purchase the product at reduced prices. At no time was Lab88 listed as the actual online company for these orders. The site for ordering was listed under the Beaute de Paris label. The problem began when I attempted to submit my order. A default page would appear; next a blank grey page would appear saying"Your cart is empty. Order now" and the first page for shipping information would appear. I tried it 3 more times with same results; thus, I decided it didn't work for I never actually entered a final page for order review and "submit Order" tab. I quit trying and moved on not ever thinking someone was receiving these nonreviewed and nonsubmitted orders.
The next day all four attempts to order were on my email as submitted orders with order numbers. I immediatly contacted customer service for Beaute de Paris and explained the shock; I asked for a return number and procedure (Their site stated returns were allowed for 100% customer satisfaction was their policy.), and told them I would be returning each order unopened, for I would never have ordered 4 times!
I have had no response; I didn't know that Lab88 was the product handler, and Lab88 has no return information included.
I will start trying to connect with Lab88; if they refuse to work with me, I will come back to this account and update.