- Report: #1039317
Report - Rebuttal - Arbitrate
Complaint Review: Lab88.com,NY
Lab88.com,NY385 Pearsall Cedarhurst, New York United States of America
Lab88.com,NY Refused to give return information via email (b) order shipped with no invoice for returns Cedarhurst, New York
*Author of original report: Lab88 honors customer satisfaction.
*REBUTTAL Owner of company: 1037131, no email invoice
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The next day all four attempts to order were on my email as submitted orders with order numbers. I immediatly contacted customer service for Beaute de Paris and explained the shock; I asked for a return number and procedure (Their site stated returns were allowed for 100% customer satisfaction was their policy.), and told them I would be returning each order unopened, for I would never have ordered 4 times!
I have had no response; I didn't know that Lab88 was the product handler, and Lab88 has no return information included.
I will start trying to connect with Lab88; if they refuse to work with me, I will come back to this account and update.
This report was posted on Ripoff Report on 03/30/2013 01:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lab88comNY/Cedarhurst-New-York-11516-1800/Lab88comNY-Refused-to-give-return-information-via-email-b-order-shipped-with-no-i-1039317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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