- Report: #1074425
Report - Rebuttal - Arbitrate
Complaint Review: Ladybug Pools
Ladybug PoolsFellowship Rd Mount Lurel, New Jersey USA
Ladybug Pools Abysmal Service Mount Lurel New Jersey
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We purchased a fiberglas pool in March 2013. After two last minute cancellations the pool came in May. The mason could not finish the pool because it was not level, two week delay. Service guy did not return calls to open the pool. When he did, the pump did not work. Calls/texts went unanswered for weeks. Finally service came and blamed artificial grass for pump stoppage-the skimmer basket was not installed correctly. Said motor burned up. Never returned with new motor. We took motor to local pool shop and they tested it OK. Motor ran intermittenly in June and July. Dozens of calls and texts went unanswered. Promose to replace pump went unfulfilled. In August, we had local pool company come. Their mechanic solved the voltage problem in 1/2 hour. Had Ladybug followed up on the problem, our summer would not have been ruined. They cannot service the pools they sell.
This report was posted on Ripoff Report on 08/09/2013 08:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Ladybug-Pools/Mount-Lurel-New-Jersey-07762/Ladybug-Pools-Abysmal-Service-Mount-Lurel-New-Jersey-1074425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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