- Report: #1037101
Report - Rebuttal - Arbitrate
Complaint Review: Lafont Co. Ltd
Lafont Co. Ltd665 Broadway #401 New York, New York United States of America
Lafont Co. Ltd Lafont says expensive premium eyewear shouldn't last more than one year! New York, New York
*Author of original report: Update!
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So I travelled a distance to the store where they were purchased with my print out of the email and contact person and the sales chap at the store called and was told if the frames were over a year old then Lafont declined responsibility. Why didn't customer support tell me that? Why did I have to drive 15 miles to find this out? Bottom line -- crappy customer service married to inferior product.
This report was posted on Ripoff Report on 03/22/2013 12:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lafont-Co-Ltd/New-York-New-York-10012/Lafont-Co-Ltd-Lafont-says-expensive-premium-eyewear-shouldnt-last-more-than-one-year-N-1037101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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