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Report: #630696

Complaint Review: Lakeland Dodge - Lakeland Florida

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  • Reported By: Dawn — Plant City Florida United States of America
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  • Lakeland Dodge 2335 Hwy 98N Lakeland, Florida United States of America

Lakeland Dodge SERVICE TECH DAMAGED MY TRUCK Lakeland, Florida

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While my truck was in for a regular oil change, the service techs damaged our truck.  The broke my truck hood.  There is now an inch and a half gap where they forced the hood.  They parked the truck out front and asked my husband to sign the papers.  Our service advisor did not say anything.  While my husband was putting our 5 year old in the truck he noticed the damage.  My husband went back to Mike Bristow and asked about the damage, Mike Bristow told us that he would get us our hood spring at cost but it was our responsibility to repair it not the dealerships.  My husband asked to speak with the service manager but was told he was not available.  My truck was undamaged before the oil change and now looks horrible due to the gap on the passenger side hood.  We have left numerous messages and have not received any response.  Do not use them!!!!  Unethical!!!!

This report was posted on Ripoff Report on 08/11/2010 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lakeland-dodge/lakeland-florida-33805/lakeland-dodge-service-tech-damaged-my-truck-lakeland-florida-630696. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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