retired
  • Report: #626797

Complaint Review: Lambert & Lambert

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  • Submitted: Tue, July 27, 2010
  • Updated: Sun, November 11, 2012

  • Reported By: jpaul6281 — Savannah Georgia USA
Lambert & Lambert
7616 Currell Blvd. Suite 200 St. Paul, Minnesota United States of America

Lambert & Lambert BEWARE OF LAMBERT & LAMBERT St. Paul, Minnesota

*REBUTTAL Owner of company: Representing Inventors

*Consumer Comment: Lambert and Lambert customer ripoff

*REBUTTAL Owner of company: Inventor Fabricated Complaint

*Author of original report: wrongfull report

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I submitted my invention to L&L in January, it is now August and I
have yet to receive any evaluations or any other type of paperwork to
date! I am always told they sent it but would resend it. How many times
do you think it would take for them to get it right? After many
apologies for months now, I Still actually wait for what they promised
in the mail! Due to their continuing errors and lack of response I was
allowed to submit another idea free of charge. Now don't you think it's
ridiculous for anyone to be treated as such?? Especially for a company
that supposedly has good reviews. Well that's all about to change. I
believe I have been lied to tremendously and am not going to put up
with it anymore! Many conversations and False promises. Don't believe
all those testimonials either. Other companies can at least back up
theirs with Real people. Now Trevor should know from experience how it
feels to have one's livelihood messed with or taken for the biggest BS
ride of their life! Shame on you! I don't know how you even sleep
nights! I am getting better response elsewhere and frankly don't think
L&L deserve up to 30% of my royalties since they are anything but
professional. I don't care if Trevor goes to trade shows etc...maybe go
back to school if you can't deal with anything more technical than a
simple gadget. If you can't handle it then ADMIT it! That's a word from
the wise. Don't make people believe you're something you're not. BTW,
the supposed evaluation of at least the first invention was positive
and passed. The second one has been in their hands now for about 2
months. Frankly, I don't trust it in their hands and will now be
demanding not only a refund but will be seeking other avenues with
these guys. I think 8 months of emotional distress is bad enough but
now they can't even do alone what they had promised on their website.
For instance you now would pay an additional $200 for special designs
on a program called Enhance, something of which they said they do!
Hmmmmm, I smell a rat here. Or how about a website through them which
is another small fee. Now I realize that might still be reasonable but
when it goes from doing it all to now recruiting other companies to
help, it only means to me you were never really qualified to begin
with. The BBB will get a detailed report from me also. This will also
be posted wherever possible including fB to help others. Follow up
information will also be posted. In closing, although I don't think
I've said enough, I have been very, very patient with these guys and
always treated them respectfully until just recently. The breaking
point was after 11 days following our last conversation, I still have
not received what they yet AGAIN said they sent! This was to be the
review I Never received and paperwork to be signed! Now I think I've
been patient enough, don't you???? 8 MONTHS OF LIES AND BS! I guess I
have learned to be careful who you trust - that is what I did wrong.
Inventors - DO YOUR RESEARCH!!!

This report was posted on Ripoff Report on 07/27/2010 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lambert-Lambert/St-Paul-Minnesota-55125/Lambert-Lambert-BEWARE-OF-LAMBERT-LAMBERT-St-Paul-Minnesota-626797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Representing Inventors

AUTHOR: Trevor Lambert - (United States of America)

Dear Sir or Madam,

My name is Trevor Lambert and I am the President of Lambert & Lambert, Inc.  As is shown in the thread on this complaint, it has been retracted by the person who posted it since we never performed an evaluation for the inventor.

As for the allegation that we do not accept inventions for license representation and only supply negative reports, that is patently false.  In fact, we are always proactively representing inventors and licensing products on their behalf.  Just in the past couple months we have several new items hitting Walmart, Bed Bath and Beyond and Lowes; one of which is an infomercial product.

In the end, web communication is very impersonal and so I would encourage you to give us a call or, better yet, visit our office to meet our staff.  We hope to hear from you.

All my best,
Trevor

Trevor Lambert
President
Lambert & Lambert, Inc.
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#2 Consumer Comment

Lambert and Lambert customer ripoff

AUTHOR: Tg - (United States of America)

If you want to waste $200 and you time go ahead and submit your invention.  Look at other customers, L&L always gives a rating below their standard to invest your product.  Look at how many people that they supposedly helped.  Don't do it and I say this because I care.  They get hundreds of inventions a day at $200 bucks a pop to send an email that says you didn't make the cut.
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#3 REBUTTAL Owner of company

Inventor Fabricated Complaint

AUTHOR: Trevor Lambert - (United States of America)

I would like to notify those who read this post that I have contacted "Jpaul6281" directly with the email below. Since I respect that he would like to remain anonymous to those reading, I've deleted anything that would reveal his identity.

As the saying goes, "Sunlight is the best disinfectant"...and in that spirit (and since he has chosen to make this very public), my hope is to provide complete transparency regarding this complaint and let the reader decide for themselves.

Dear [Inventors Name],

As you know, I've replied to your complaint posted at: [website address] After extensive research into all of our submissions since January, all that we have record of is that you were sent the signed Nondisclosure Agreements and Submission Forms on January 21, 2010. Thus far we have no record of a formal submission in which a payment was made on your behalf for an evaluation. I've taken the liberty of researching you and I came across your published patent application (20xx/0xxxxxxx) for a [description of invention], yet nothing correlates with a formal submission to Lambert & Lambert.

Further, in speaking with my staff that handles phone calls and emails, they have no record of any communication from you prior to your complaint postings throughout the Internet. In all my business dealings I try to give the benefit of the doubt to the inventor and seek to rectify amicably anything that may be construed as a mistake on our part, however at this point I'm struggling to see any fault on our behalf.

To put this matter to rest I am going to need a response from you to prove that your invention was submitted with payment to our firm or your acknowledgment that this was a mistake on your behalf. Should I not receive this information from you by the end of this week I will need to consider other options.

Regards,
Trevor

Trevor Lambert
Lambert & Lambert, Inc.
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#4 Author of original report

wrongfull report

AUTHOR: jpaul6281 - (USA)

please diregard any previouse report posted from this username. the report was untrue and not justified. My sincerest apologies to Lambert & Lambert.
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