• Report: #768967

Complaint Review: Lamnia

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  • Submitted: Wed, August 24, 2011
  • Updated: Thu, April 26, 2012

  • Reported By: Wiliam — london United Kingdom
Lamnia
Internet, Select State/Province United States of America

Lamnia This is a rip company and does nothing it claims to Internet, Other

*REBUTTAL Owner of company: Simply not true

*Consumer Comment: You're funny.

*REBUTTAL Owner of company: If we are fake why do we offer a free trial

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This website does not provide the services it claims to. 

It claims to provide a VPN address in the Uk, however the software does not work. 

And it certainly isn't quick and easy like it claims. In addition the support email given no one ever responds to.

Do not pay them any money.

This report was posted on Ripoff Report on 08/24/2011 01:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lamnia/Internet-Select-StateProvince-/Lamnia-This-is-a-rip-company-and-does-nothing-it-claims-to-Internet-Other-768967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Simply not true

AUTHOR: Lamnia VPN - (United States of America)

Firstly we have been in business providing VPN since 2007 and our Payments are processed by Google Checkout and Paypal. It is ridiculous to think they would manage our payments if we had sold false services for 5 years!!.

I am sorry that this customer did not setup correctly ....I can assure you thousands have!! and it really is simple we have video tutorials showing step by step setup which can be done in less than a minute.

http://www.lamnia.co.uk/videotutorial.html

If this post is genuine I feel it is very harsh that they are tarnishing the name of our company due to their lack of computer skills.

We have operators manning live support for 18 hours a day. Come and visit and have a chat. If we were selling something false we would not make live real time chat with us so easily available.

I believe this report is false and malicious as it certainly does not match the other reviews and comments you can find all over the web about Lamnia.

We have started to collate these comments and they are on our website here. Don't just take our word for it they are all linked back to the original web source either forum, newspapers, The LA Times uses us to provide access to UK by VPN and have published an article stating how we work.
Which just makes a mockery of the above comment.

http://articles.latimes.com/2010/jan/31/business/la-fi-piratetv31-2010jan31

http://www.lamnia.co.uk/Lamnia_vpn_reviews.html

As you will see our reviews and comments are from World renown forums and websites; Apple!, Macrumours, Lonely Planet, Sports Websites, Expat Forums covering the globe and Newspapers, real people and companies using Lamnia, not totally unsupported comments by people  with questionable agendas.

My final point that shows how ridiculous this comment is.......A VPN is a configuration not software. It is not some sort of program. You configure your computer to connect to our servers. Which probably explains why this customer thinks we didn't work as they did not even bother to read what a VPN is and the service we provide.

Please read our genuine reviews in the link above and see what real people say about our fully working service.
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#2 Consumer Comment

You're funny.

AUTHOR: Flynrider - (USA)

   Thank you for addressing none of the issues the OP complained about.  Makes you look very reliable.

"Please remove this comment within the next 24 hours and delete from your servers. I also require you to contact Google and remove this url from their search and from your sitemap. "

   Did you not read the highlighted box that you checked before posting?  Neither the OP's report, nor your rebuttal will be removed from this site.  You specifically agreed to that when you posted (as did I).  

  Ripoff report and Google too!   Do you often tell websites what they can and cannot carry on their servers?  Does that often work?
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#3 REBUTTAL Owner of company

If we are fake why do we offer a free trial

AUTHOR: Lamnia VPN - (United Kingdom)

This is a fake complaint made by malicious third party. If we were a fake company we would not be in business.

We have traded since 2007 ( 2007 as SBA Media ) since 2008 as lamnia. Would we still be around if we were fake.

Our payment process is by Paypal and Google and has been since 2007. If we were fake would they still handle our payments.

Our Google page rank is 4  . Hardly the sign of a fraudulent company.

And most of all we offer a free trial. So you can check our services are for real before you buy.

I am shocked that you have published this report on your website without checking first. If you have any doubt sign up for a free trial and check our service works. Please remove this comment within the next 24 hours and delete from your servers. I also require you to contact Google and remove this url from their search and from your sitemap.
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