- Report: #474761
Report - Rebuttal - Arbitrate
Complaint Review: Lands End
Lands End2 Lands' End Lane Dodgeville, Wisconsin U.S.A.
Lands End Substituted an inferior product for my purchase Dodgeville Wisconsin
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Two days ago I received the "replacement" shirt, the same color tee of an unacceptable quality, very inferior. This shirt is flimsy and weighs only 4.1 ounces. I called Lands' End today and was told that the shirt is a different style. (Okay, whose fault is this???) Then I was transferred two different times. I finally gave up. I am sick of this company's shenanigans in terms of substituting inferior products (this has happened before to me) and rendering such poor customer service that my time becomes more precious than the complaint.
St. Johns, Michigan
This report was posted on Ripoff Report on 07/29/2009 07:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lands-End/Dodgeville-Wisconsin-53595/Lands-End-Substituted-an-inferior-product-for-my-purchase-Dodgeville-Wisconsin-474761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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