Complaint Review: Laptop Garage Sale - Lititz Pennsylvania
- Laptop Garage Sale 711 West Newport Road Lititz, Pennsylvania U.S.A.
- Phone:
- Web:
- Category: Computer Stores
Laptop Garage Sale I had to threaten report to BBB to receive a computer that was missing hardware. Lititz Pennsylvania
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Decided to order a refurbished laptop for our young daughter from www.laptopgaragesale.com after following link from a Craigslist post. Originally, I looked at the computers in late December and placed one in my cart but did not purchase. Justin (the owner?) sent a follow up e-mail requesting feedback as to why I did not purchase and I replied that I was waiting on the purchase at the time. A month or so later, I received a 20% discount e-mail that further enticed me to purchase the computer. I ordered with wireless card and submitted my order on 2/27 but did not receive discount initially. The third party processing the payment thankfully contacted me to ensure that I received merchandise a few days later. I told them that I had received nothing. no email, no merchandise - nothing. They stated that they had not paid the merchant yet and would request a refund for the discount. I did receive the discount and promise that laptop was "on the way" but again, nothing. No tracking information, etc. Three weeks into this, I emailed the third party again, that I had received nothing. Also contacted merchant via website and threatened to contact BBB if I did not get a refund or a tracking number. Finally shipped. Received the computer on 3/26. It takes several minutes (possibly 10) to boot, which is OK I guess but no wireless card. Again, I receive an email that its "in the mail" but nothing for 11 days now and no response to emails. FRAUD.
Melanie
Spokane, Washington
U.S.A.
This report was posted on Ripoff Report on 04/07/2009 08:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/laptop-garage-sale/lititz-pennsylvania-17543/laptop-garage-sale-i-had-to-threaten-report-to-bbb-to-receive-a-computer-that-was-missing-441729. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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