- Report: #1064843
Report - Rebuttal - Arbitrate
Complaint Review: Larry Jay Mitsubishi
Larry Jay Mitsubishi8415 South Blvd Charlotte, North Carolina USA
Larry Jay Mitsubishi Said they had in-house financing, and lied! And much more! Charlotte North Carolina
*Consumer Comment: Same Experience
*Consumer Comment: Larry Jay Mitsubishi is awesome
*General Comment: Skeptical
*General Comment: No money down does not work
*General Comment: Sorry my fellow American of your loss, that can not be easy for anybody.
*Author of original report: Don't judge a book by the cover...
*Consumer Comment: Please help me understand if you make $100,000 How is that you have no money down
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After speaking with them on several occasions, preparing them for what our requirements were, they told my wife and I they would be able to help us out with their special financing programs, and that they had in house financing. I informed them that my credit was far from perfect due to identity theft, however I make almost $100k/yr at a new job (Which they told me over the phone that an offer letter was sufficient - And as it turned out, it wasn't and I needed to wait until I had a paystub - Fine, I waited and gave it to them). We told them we needed 0 down, and they told us no problem! We picked out our vehicle, they told us no problem. I spoke with the Finance manager Phillip Oden (Who is actually the "Sales" Manager) and he told us that using my income and my wife's credit, we would be good.
We specifically told them we wanted zero down payments, and that we wanted them to match up a program and let us know our options PRIOR to running our credit through any other lenders. [continued below]....
Don't go to this place, the used car salesman mentality runs rampant, and they will tell you anything. End of the story is we were qualified for $17k, but with fees and everything, they wanted $22k, meaning over $5k out of pocket. That's nowhere near the zero down they promised. To top it off, the vehicle was not worth that much on KBB.com (I should have known they were shady when there wasn't a sticker price). They are out to rip you off! Not help you! Don't be fooled! They are just like regular car dealerships that run your credit through many lenders. They DO NOT have special programs or "In-House" financing. If you can't get approved at another car dealership, don't let me try to tell you have a chance there instead. They Lie! Bottom line...
I'm not upset we didn't get a vehicle through them, I'm upset because they offered special "Programs" that fit "Any Need". This is a sales gimmick at its finest. Phillip lied about his title, and when i spoke with him on the phone, I asked to speak to his manager, and he informed me in a loud voice "I am the manager!" He could have sent me to the General Manager, Keith Geohagan (Whose name I got off their website), but instead of trying to make it right, he yelled at me, told me I was a liar and he didn't remember any of the previous conversation we had at the dealership.
This dealership is about an hour away from where we live, so coming out to them with their "Special Programs" and "In House Financing" was very appealing so that we could do some business with them and not waste each other’s time. 3 days of running our credit through many lenders and they still couldn't help us out without a down payment of over $5k.
This report was posted on Ripoff Report on 07/06/2013 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Larry-Jay-Mitsubishi/Charlotte-North-Carolina-28273/Larry-Jay-Mitsubishi-Said-they-had-in-house-financing-and-lied-And-much-more-Charlott-1064843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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