- Report: #133918
Complaint Review: Lastminute.com
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| Lastminute.com Holiday Autos House Pembroke Broadway
Surrey, Other United Kingdom |
|
Lastminute.com Ripoff SOLD ME AIRLINE TICKETS ON FLIGHT THAT WAS FULLY BOOKED AND WOULD NOT GIVE REFUND OR EXCHANGE! Surrey Other
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I PICKUP MY TICKET ONLY TO BE TOLD THAT AN OVERBOOKING HAD OCCURED AND I WOULD NOT BE ABLE TO FLY AND TO CONTACT THE TRAVEL AGENCY. I CALL THE TRAVEL AGENCY ONLY TO BE TOLD I WOULD HAVE TO PAY AN EXTRA 145 POUNDS!!! TO CHANGE THE BOOKING. THE AGENT HAD THE NERVE TO TELL ME I SHOULD HAVE ARRIVED A LITTLE EARLIER FOR MY FLIGHT "FIRST COME FIRST SERVE". I WAS DENIED A REFUND AND TOLD TO WRITE THEIR CUSTOMER RELATIONS DEPARTMENT FOR ANY COMPLAINTS. NEVER GOT MY MONEY BACK.
Eddy
kalamazoo, Michigan
U.S.A.
This report was posted on Ripoff Report on 03/05/2005 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lastminutecom/Surrey-Other-GU15-3XD/Lastminutecom-Ripoff-SOLD-ME-AIRLINE-TICKETS-ON-FLIGHT-THAT-WAS-FULLY-BOOKED-AND-WOULD-NO-133918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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