• Report: #400769

Complaint Review: Latavi-American Leisure - Easy Savings - Gold Savings

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  • Submitted: Fri, December 12, 2008
  • Updated: Fri, February 12, 2010

  • Reported By:Lehi Utah
Latavi-American Leisure - Easy Savings - Gold Savings
latavionline.com Nationwide U.S.A.

Latavi-American Leisure - Easy Savings - Gold Savings Unauthorized charges Nationwide

*Consumer Comment: GOLD SAVINGS IS THE SAME COMPANY AS LATAVI!

*Consumer Comment: LATAVI SCAM

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To whom it may concern,
I have ordered the Latavi cream free trial in the beginning of December. The person I spoke to said I will only have to pay 6.95 for shipping which I gave him my Zions Bank debit card number and it was paid. The gentleman then said I would be getting FREE information for other companies and then hung up. Well on December 9th my debit card was charged $1.99 by American Leisure & $1.99 by Easy Savings. I called the number that was on my billing statement from my bank that was for American Leisure and Easy Savings and both numbers had the same recording to enter my phone number which I did and all it said was to cancel press 1 so I did and then it gave me confirmation numbers of 53820512152744 and 53820512152943. I kept calling both numbers and kept getting same machine saying to call back during business hours which I was. Never did I get a hold of a live person. I have searched online for these companies and all I found was websites that numerous amount of people have been scammed http://www.ripoffreport.com/searchresults.asp?q1=ALL&q5=American+Leisure&submit2=Search!&q4=&q6=&q3=&q2=&q7=&searchtype=0
They all got the same thing I did. Even after people have canceled they still got charged.

I then called to Latavi to have my membership canceled the girl gave me a confirmation of 406. I then told her that they (Latavi) had given my CC# to other companies and I wanted their numbers to cancel she gave me the numbers to Gold Savings 1-800-707-7937 which I have not been charged by them yet and have called and called and still get a busy signal. She gave me the number to American Leisure 1800-447-9977 and I got the same recording I got previously. Also the number to Easy Saver and it is the same recording that I get from American leisure 1-877-844-9554

I DO NOT WANT ANY MORE CHARGES TO MY DEBIT CARD FROM ANY OF THE 4 BUSINESSES MENTIONED ABOVE(Latavi, Gold Savings, American leisure, Easy Savings). IF I GET ANY MORE CHARGES I WILL DISPUTE THEM AND HAVE AN ATTORNEY HANDLE THIS.

This will be forwarded to Zions Bank and any emails I can get a hold of any of these companies including customersupport@latavionline.com

Bwelch
Lehi, Utah
U.S.A.

This report was posted on Ripoff Report on 12/12/2008 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Latavi-American-Leisure-Easy-Savings-Gold-Savings/nationwide/Latavi-American-Leisure-Easy-Savings-Gold-Savings-Unauthorized-charges-Nationwide-400769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

GOLD SAVINGS IS THE SAME COMPANY AS LATAVI!

AUTHOR: heathrluvsbirds - (United States of America)

you mentioned they gave you the number to gold savings? well, it is the exact same number as the number to latavi's company, which is shoreline business enterprises llc! so, they just charged you for no apparent reason, claiming it is a different company when it is not! A warning too-currently as of february 2010, latavi is airing a radio ad. in the ad, they claim to be recruiting participants "for a scientific research study for latavi", in which participants will receive a "free trial of latavi". no doubt this scientific study you participate in will only be participating in their autoship and autobill program! they are depending on people's assumptions about scientific studies. i believe they even  claim the company conducting the study is "shoreline pharmaceuticals", instead of its real name shoreline business enterprises. they are not listed as a pharmaceutical company. they are only listed as a marketing company, let me make this clear not research or pharmaceuticals, only marketing. i believe it is against the law to lie about conducting a scientific research study to disguise the offer as a free trial. you end up paying for this "free" trial. and im sure they jump to it and ask for your bank account number or card number. people may think it is for them to monetarily compensate you for "participating in the scientific study", when it is really only to bill you for what you thought was free for participating, and also to automatically deduct from your account and send you more every month. beware!
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#2 Consumer Comment

LATAVI SCAM

AUTHOR: Heather - (U.S.A.)

On 11/25/08 I ordered this product and was told that I would have it in 7-10 days. On 12/04/08 my account was withdrawn for the purchase amount. Still not receiving the product I called on 12/8/08 and was told it was shipped and would be delivered by the end of the week. Still not receiving the product I called on 12/29/09 and was told that the product was shipped but was still in Main (another town) and that I would have to be patient, I asked about getting my money back and was told I would have to wait until I received the product and then ship it back and wait for processing. I reported the situation to the Better Business Bureau (BBB) and they stated that they have no record of me ordering. The BBB has not heard back from them since my last statement in rebuttal to that response.

I have called several times, one number I call gives nothing but dead air. The other number, I get a recording asking to call back on a normal business day. I have also e-mailed customer service several times with no return e-mail.
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