Complaint Review: Lauri Mabry - Select State/Province
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- Author Not Confirmed
- Lauri Mabry 18710 Meridian East, #115-83 Puyallup, WA 98375 a Select State/Province USA
- Phone:
- Web: www.theswanx.com
- Category: BBB Better Business Bureau
Lauri Mabry charged my credit card before services were rndered, including shipping and 8 weeks later I still do not have my order and they refuse to crefund me Puyallup WA
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The Swanx for ordering hand painted clogs (Sanitas) I placed an order October 16th..yep over 8 weeks ago. The company was quick to charge me for the clogs $99.95 and shipping of $15.00! I was not given a choice on shipping. I called and emailed asking if it was considered normal to charge for services not rendered? There lame reply was, "yes" we have to pay our "artists" ok but I'll ...give them that much, much but to pre-charge for shipping?
I order from Amazon, Zulilly etc. and am charged once the order is processed and on it's way. NOT 8 1/2 fricking weeks before I even get the d**n things and I am still waiting! I am out $115.95 and called to cancel today. Low and behold their toll free # is disconnected! Shawna, (no lastname) emailed me back (within 30sec) saying they do not give refunds. I do not see that noted on my invoice nor was it noted on the "view order brfore submitting"
Lauri
Anchorage, Alaska
This report was posted on Ripoff Report on 12/12/2013 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lauri-mabry/select-stateprovince/lauri-mabry-charged-my-credit-card-before-services-were-rndered-including-shipping-and-8-1106468. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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