• Report: #747508

Complaint Review: Lazy L and B Ranch

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  • Submitted: Thu, June 30, 2011
  • Updated: Thu, June 30, 2011

  • Reported By: James — Asheville North Carolina United States of America
Lazy L and B Ranch
1072 East Fork Road Dubois, Wyoming United States of America

Lazy L and B Ranch Lee Naylon, Bed bugs and tax fraud Dubois, Wyoming

*REBUTTAL Owner of company: New Owners

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I tried to take my family on a vacation to this dump and they ripped me off big time! Our cabin was infested with bed bugs and they refused to give us a discount unless we agreed to leave them positive feedback on tripadvisor.com.
We found out that one of the employees has been working at their ranch for several years as an illegal alien being paid under the table.  I have also reported this to the IRS and I will be listing them on wehirealiens.

The horses are all poorly trained and the head wrangler has an issue with morbid obesity to the point that they are unable to get onto their horse without assistance from another staff member.  There is an annoying dog that would wake us up at 4am and then try to attack us when we came outside to see what was going on.  When we reported the issue, they just laughed in our faces even though our children were absolutely terrified.

The owners are completely clueless as how to run this place. They have allowed every building on the property to rot and even the guest cabins seem as though they are going to fall apart at any moment.

The food was pretty bad and we noticed later on in the week that they were feeding us leftovers from food we had already eaten!

The hottub is being ran illegally without permits and the maintenance people are not intelligent enough to get the chemicals right which results in all guests getting skin rashes and chemical burns.

The actual pool was not even open (even though it's advertised on the website) and looked like it had been used to store biological waste.

Avoid this ranch like the plague unless you enjoy getting ripped off. 

This report was posted on Ripoff Report on 06/30/2011 10:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lazy-L-and-B-Ranch/Dubois-Wyoming-82513/Lazy-L-and-B-Ranch-Lee-Naylon-Bed-bugs-and-tax-fraud-Dubois-Wyoming-747508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

New Owners

AUTHOR: Jason - ()

My wife, kids and I are the new owners of the Lazy L&B Ranch in Dubois, WY. We purchased the ranch in January 2013 and now have our first season under our belt.

While I do feel that the report written was probably someone trying to "get back" at the previous owners for something, I would rather talk about the state of the ranch now and ease the worries of potential guests.

We take great pride in the ranch and have invested a lot of money and effort into updating cabins, general maintenance and making sure that this is a place that people want to come back to.

I can promise that all cabins are immaculately cleaned and that the food fresh, tasty and delicious. We are very picky people who have travelled extensively and I refuse to have a guest sleep in a room, or eat a meal that I would not be happy with myself. We both love to eat and cook and we have a say and a hand in every meal that comes out of that kitchen. My family eats with the guests every meal!

Our horses are very well taken care of and all of our employees are kind, courteous and will go out of their way to make sure that our guests have a great time and enjoy their stay.

This isn't just a business...this is our HOME!!!

We are very proud of what we have accomplished in the past year and I invite anyone who has read this report to visit Trip Advisor to see reviews on our ranch and what others are saying.

If anyone has any concerns, I invite them to give us a call at 800-453-9488. We'd love to talk to you and hopefully be able to welcome you to our ranch for a fabulous vacation.

 

Sincerely,

 

Jason Halmay

Owner, Lazy L&B Ranch

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