- Report: #325967
Report - Rebuttal - Arbitrate
Complaint Review: Leaders ,Leaders Merchant Services
Leaders ,Leaders Merchant Services725 Via Alondra Camarillo, California U.S.A.
Leaders Merchant Services Leaders, Leaders Merchant Services Leaders ,Leaders Merchant Services uses Classic bait and switch tactics as well as many other fraudulent unfair practices Camarillo California
*UPDATE Employee: Leaders has a full disclosure policy and has not taken any unauthorized fees from this merchants account.
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We called up the customer service department and they explained to use that these charges were incurred from the use of "rewards cards", and an annual fee that was hidden. Both in which they said they would refund in full. Its been over 3 weeks, and we haven't seen any refunds.
We called in again to let them know we had not received our refunds and that we wanted leaders out of our lives. Customer service rep Steven Hayner was very rude, and refused to connect me to his manager directly. He also told us that we would get an early termination fee, which is just preposterous.
Angry and upset with how I was being treated, I stumbled upon ripoff report, and found people with the exact same problem:
Here is one example
At this point, we just want the refunds that were promised to us, and to be rid of this terrible company WITHOUT penalty. The only thing this company is the LEADERS of is hidden fees and empty promises.
walnut creek, California
This report was posted on Ripoff Report on 04/14/2008 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Leaders-Leaders-Merchant-Services/Camarillo-California-93012/Leaders-Merchant-Services-Leaders-Leaders-Merchant-Services-Leaders-Leaders-Merchant-Ser-325967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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