• Report: #977961

Complaint Review: Leading Edge HerbalsWC

  • Submitted: Tue, December 04, 2012
  • Updated: Tue, December 04, 2012

  • Reported By: deanasue — Donnelly Idaho United States of America
Leading Edge HerbalsWC
129 Roweland Drive Johnson City, Tennessee United States of America

Leading Edge HerbalsWC Kollagen Intensi Automactic sending program every 60 days same pic's in different 'miricle' products, doesn't work unless you are 20 Johnson City, Tennessee

*UPDATE Employee: response

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The photos used in the add are the same as used in other products. Automatic orders and no refunds. Does not work as described. Read your order carefully. No Refunds.

This report was posted on Ripoff Report on 12/04/2012 02:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Leading-Edge-HerbalsWC/Johnson-City-Tennessee-37601/Leading-Edge-HerbalsWC-Kollagen-Intensi-Automactic-sending-program-every-60-days-same-pic-977961. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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Updates & Rebuttals

#1 UPDATE Employee

response

AUTHOR: Kollagen Intensiv - ()

I am sorry to hear about your disappointment with Kollagen Intensiv and that this product did not work for you.

We go through every effort to make our terms as clear as possible.  In fact it’s not possible to continue placing an order unless you check mark the box to say you have read our terms and conditions.  Our terms are written very clearly and they are not hidden in any way.  In addition to the terms we send a receipt with a link to our terms and also a brochure that came with the first shipment stating that it is a trial program and that you may cancel at any time.  If we do not receive a call from the customer then we will assume the customer wishes to stay on the program and a two month supply is automatically shipped out 30 days later.  Due to the generous nature of this program i.e. you receive the first jar for free, we are unable to offer any refunds or returns. 

Please note Kollagen Intensiv is available with a money back guarantee on our non-trial website, however, the cost for this is at the regular price of $59.95 plus shipping.

I'm not sure what you mean when you say 'The photos used in the add are the same as used in other products'.

I have attached a screen-shot showing the page you signed-up on.

 

 

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