• Report: #1030806

Complaint Review: Lean Life PM

  • Submitted: Fri, October 21, 2005
  • Updated: Tue, November 29, 2005

  • Reported By:Bloomington Indiana
Lean Life PM
Leanlifepm.com Draper, Utah U.S.A.

INVESTIGATION: Crush LLC, JAB Ventures, TMP Nevada, & Jason Brailow customers can feel confident & secure when doing business with Jason Brailow or any of his companies. 100% customer satisfaction, over 1 million Happy Customers! If you are dissatisfied with any product that Crush LLC, JAB Ventures, or TMP Nevada offer, "No Questions Asked" refund policy. Draper Utah
*UPDATE: Rip-off Report Investigation ..Crush LLC, JAB Ventures, TMP Nevada get a POSITIVE rating in customer service & product quality assurance. Commitment to Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. "No Questions Asked" Refund Policy.

*Consumer Suggestion: Lean Life

*Consumer Suggestion: Lean Life

*Consumer Suggestion: Lean Life

*Consumer Suggestion: Lean Life

*Consumer Suggestion: Still Waiting.....

*Consumer Suggestion: Still Waiting.....

*Consumer Suggestion: Still Waiting.....

*Consumer Suggestion: Still Waiting.....

*REBUTTAL Individual responds: Lean Life PM-Another Rip Off-**NO RESPONSE**

*Author of original report: English Lesson, 101.

*Consumer Comment: Jake's real name is Jason

*REBUTTAL Individual responds: More Lies

*UPDATE Employee: Stephanie, Bloomington, Indiana IS SIMPLY ABUSING THE SYSTEM, AND GOING AFTER FREE PRODUCT. NOT A CREDITABLE CONSUMER.

*UPDATE Employee: Stephanie, Bloomington, Indiana IS SIMPLY ABUSING THE SYSTEM, AND GOING AFTER FREE PRODUCT. NOT A CREDITABLE CONSUMER.

*Author of original report: More Lies!!!

*Author of original report: Leanlife rare e-mail responses from this company

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Rip-off Report Investigation:

EDitor's UPDATE:
Positive Rating and Recognition has been given Brailow, the top executive at Crush LLC, JAB Ventures, and TMP Nevada for its Commitment to Excellence in customer service.

Through Rip-off Report's investigation of Crush LLC, JAB Ventures, and TMP Nevada, we have discovered that these firms are completely focused on helping their customers achieve their health and wellness goals through the use of some of the best natural supplements and customer service programs in the industry.

According to Jason Brailow, the top executive at Crush LLC, JAB Ventures, and TMP Nevada, "Our corporate philosophy is based upon the premise that we are most successful when we help our customers achieve their desired goals. Some of our customers are focused on weight loss, while others want to improve their appearance. Still others want to enhance their overall strength and vitality. Regardless, we are absolutely dedicated to making sure that we provide them with the best products and results possible, and that includes having the best service in the entire supplements industry."

Rip-off Report has confirmed that Crush LLC, JAB Ventures, and TMP Nevada take a business approach dedicated to delivering the best products and customer service in their marketplace. Crush LLC, JAB Ventures, and TMP Nevada are also continually working to innovatively improve their quality operational processes, as well as their client and employee relations. Most importantly, Rip-off Report was pleased to learn that the company's past and current focus has been its complete and total commitment toward to achieving 100% client satisfaction.

This dedication to customer satisfaction is best showcased through their recent adoption of a "No Questions Asked" Refund Policy for any customer who requests such a refund. In fact, Rip-off Report has also learned that Crush LLC, JAB Ventures, and TMP Nevada work very closely with the Better Business Bureaus around the U.S., as well as the Division of Consumer Protection in their home states, to ensure that all customer concerns are addressed as quickly and completely as possible.

In summary, after our investigation (which included discussions with the Senior Management of Crush LLC, JAB Ventures, and TMP Nevada), Rip-off Report is convinced that the companies are completely committed to delivering the best quality products and services in the natural supplements industry -- a commitment designed to produce total client satisfaction.

Read more about Jason Brailow, the top executive at Crush LLC, JAB Ventures, and TMP Nevada Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED
=====================

Lean Life PM - Novapoint - JAB Ventures RIPOFF credit card fraud - unauthorized charges after cancellation, no product. Draper Utah

This company is a complete ripoff. I ordered the free sample on Sept. 19, pd. the $6.95 shipping and handling. Never received the product sample. Called and left a message to cancel my order Sept. 26, also e-mailed "cancel my acct" on the same day. No reply.

Oct. 3 ~ there it was. $99.90 charge to my Visa, unauthorized. I called the company, again had to leave a message. I e-mailed every day for a week demanding my money back. After I filed a complaint with the FTC and e-mailed them a copy, I got a reply from some guy named "mitch" telling me they couldn't find my information.

They sure could find my Visa number!! Oct. 7th ~ there it is again~ $6.95 charge on my Visa for the $113.80 "free" sample (to date they have charged $6.95 twice, and $99.90 once).

I filed a dispute with my credit card company and they will investigate. I will fight this scumbag company with everything I have until they return my money. If we get enough people on this website who have been stolen from, I think we should all file class action suit.

Any lawyers in Utah interested in representing a class action contingent fee agreement????

Stephanie
Bloomington, Indiana
U.S.A.

This report was posted on Ripoff Report on 10/21/2005 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lean-Life-PM/Draper-Utah-84020/INVESTIGATION-Crush-LLC-JAB-Ventures-TMP-Nevada-Jason-Brailow-customers-can-feel-con-1030806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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Updates & Rebuttals

#1 Consumer Suggestion

Lean Life

AUTHOR: Gerard - (U.S.A.)

Stephanie, I hope you get your money back. I too am dealing with fraudulent charges from this company. I might just have to cancel my credit card if I don't get the reversals within one week.
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#2 Consumer Suggestion

Lean Life

AUTHOR: Gerard - (U.S.A.)

Stephanie, I hope you get your money back. I too am dealing with fraudulent charges from this company. I might just have to cancel my credit card if I don't get the reversals within one week.
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#3 Consumer Suggestion

Lean Life

AUTHOR: Gerard - (U.S.A.)

Stephanie, I hope you get your money back. I too am dealing with fraudulent charges from this company. I might just have to cancel my credit card if I don't get the reversals within one week.
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#4 Consumer Suggestion

Lean Life

AUTHOR: Gerard - (U.S.A.)

Stephanie, I hope you get your money back. I too am dealing with fraudulent charges from this company. I might just have to cancel my credit card if I don't get the reversals within one week.
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#5 Consumer Suggestion

Still Waiting.....

AUTHOR: Stephanie - (U.S.A.)

My credit card company has charged back the two (2) shipping charges @ $6.95 each. That's a whole $13.90!!! Woo h*o!!!! How shall I split that up when buying Christmas gifts for my two kids???? I have not received a credit for the big one ~ $99.90.



So far, I have filed complaints with several consumer divisions including the BBB, State of Utah Dept. of Commerce, Consumer Complaint Division, and most recently, the Attorney General's office in Utah.



Lean Life made these unauthorized charges starting on Sept. 19, 2005, to my credit card, which I might add, was a brand NEW card.

The Sept. 19 charge of $6.95 was charged back by my credit card company. The October 7 charge of $6.95 was also charged back by my credit card company. As of 10:39, EST, no further credit has been posted to my credit card account. The Credit Card company has not charged back the $99.90, and, despite what Leanlife has said in writing in response to my complaints, they HAVE NOT REFUNDED THE $99.90 TO ME.



On November 1, 2005 I received a letter from the State of Utah, Dept. of Commerce, stating that according to the company's response, they had considered my complaint "resolved". They enclosed a fax copy of a letter, dated Oct. 27, 2005, unsigned, with the name Mitch Allen at the bottom. In this letter, Mr. Allen states:



"The credit card company has charged back our account $99.90 under her claim, and specifically instructed us not to credit her account, she has been credited back on her card. The credit issued is the amount requested. We requrest that this crazy women (sic) stop harassing us before we file criminal charges against her, along with a slander and defamation of character law suit."



Today, I received a response from the BBB regarding my complaint. In this one, Mitch states the following:

"Client was credited back $99.90 for the cost of the 90 day supply. As well as $6.95 x 2 on 11/02/05."



Mitch? I'm confused....

Which day was it that the alleged credit happened...was it Oct. 27th, the date of your letter to the Dept. of Commerce or was it 11/2/05, as claimed in your response to the BBB??The correct answer is neither date. The entire amount has yet to be refunded.



And why, OH WHY has the large credit, the one that you charged to my card without my authorization or approval on Oct. 3, 2005, not shown up anywhere on any statement from my credit card company? Why does my credit card company not show ANY KIND OF CREDIT, CHARGE-BACK OR REFUND as of today?????



It's because you are lying. You have been lying, and stealing from all these people on this website who have filed ripoff reports.



I have responded to both of these organizations and provided them with written proof from my credit card company that no such credit for $99.90 has been issued back to me. I wonder if the State of Utah Department of Commerce, Division of Consumer Protection will be filing charges. I believe making a false statement to a government official (and in writing too!!) probably comes with some kind of punishment, perhabs losing one's license to operate a business in the state. (like this guy even has one!!).



Perhaps it will be the Office of the Attorney General who will file the charges. At this point, it's a race to the finish line.



But I'm still out $99.90 while this company lies over and over and over again.



I did notice a new contact telephone number in this BBB response that Mr. Mitch apparently responded to. This number begins with area code 801. I think I'll check this out online (reverse lookup) and see what I get.



I'm glad some of you are getting refunds ~ it sure does give the rest of us hope. But I'm not counting on anything ~ and I check the activity of each credit card online every day from now on.
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#6 Consumer Suggestion

Still Waiting.....

AUTHOR: Stephanie - (U.S.A.)

My credit card company has charged back the two (2) shipping charges @ $6.95 each. That's a whole $13.90!!! Woo h*o!!!! How shall I split that up when buying Christmas gifts for my two kids???? I have not received a credit for the big one ~ $99.90.



So far, I have filed complaints with several consumer divisions including the BBB, State of Utah Dept. of Commerce, Consumer Complaint Division, and most recently, the Attorney General's office in Utah.



Lean Life made these unauthorized charges starting on Sept. 19, 2005, to my credit card, which I might add, was a brand NEW card.

The Sept. 19 charge of $6.95 was charged back by my credit card company. The October 7 charge of $6.95 was also charged back by my credit card company. As of 10:39, EST, no further credit has been posted to my credit card account. The Credit Card company has not charged back the $99.90, and, despite what Leanlife has said in writing in response to my complaints, they HAVE NOT REFUNDED THE $99.90 TO ME.



On November 1, 2005 I received a letter from the State of Utah, Dept. of Commerce, stating that according to the company's response, they had considered my complaint "resolved". They enclosed a fax copy of a letter, dated Oct. 27, 2005, unsigned, with the name Mitch Allen at the bottom. In this letter, Mr. Allen states:



"The credit card company has charged back our account $99.90 under her claim, and specifically instructed us not to credit her account, she has been credited back on her card. The credit issued is the amount requested. We requrest that this crazy women (sic) stop harassing us before we file criminal charges against her, along with a slander and defamation of character law suit."



Today, I received a response from the BBB regarding my complaint. In this one, Mitch states the following:

"Client was credited back $99.90 for the cost of the 90 day supply. As well as $6.95 x 2 on 11/02/05."



Mitch? I'm confused....

Which day was it that the alleged credit happened...was it Oct. 27th, the date of your letter to the Dept. of Commerce or was it 11/2/05, as claimed in your response to the BBB??The correct answer is neither date. The entire amount has yet to be refunded.



And why, OH WHY has the large credit, the one that you charged to my card without my authorization or approval on Oct. 3, 2005, not shown up anywhere on any statement from my credit card company? Why does my credit card company not show ANY KIND OF CREDIT, CHARGE-BACK OR REFUND as of today?????



It's because you are lying. You have been lying, and stealing from all these people on this website who have filed ripoff reports.



I have responded to both of these organizations and provided them with written proof from my credit card company that no such credit for $99.90 has been issued back to me. I wonder if the State of Utah Department of Commerce, Division of Consumer Protection will be filing charges. I believe making a false statement to a government official (and in writing too!!) probably comes with some kind of punishment, perhabs losing one's license to operate a business in the state. (like this guy even has one!!).



Perhaps it will be the Office of the Attorney General who will file the charges. At this point, it's a race to the finish line.



But I'm still out $99.90 while this company lies over and over and over again.



I did notice a new contact telephone number in this BBB response that Mr. Mitch apparently responded to. This number begins with area code 801. I think I'll check this out online (reverse lookup) and see what I get.



I'm glad some of you are getting refunds ~ it sure does give the rest of us hope. But I'm not counting on anything ~ and I check the activity of each credit card online every day from now on.
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#7 Consumer Suggestion

Still Waiting.....

AUTHOR: Stephanie - (U.S.A.)

My credit card company has charged back the two (2) shipping charges @ $6.95 each. That's a whole $13.90!!! Woo h*o!!!! How shall I split that up when buying Christmas gifts for my two kids???? I have not received a credit for the big one ~ $99.90.



So far, I have filed complaints with several consumer divisions including the BBB, State of Utah Dept. of Commerce, Consumer Complaint Division, and most recently, the Attorney General's office in Utah.



Lean Life made these unauthorized charges starting on Sept. 19, 2005, to my credit card, which I might add, was a brand NEW card.

The Sept. 19 charge of $6.95 was charged back by my credit card company. The October 7 charge of $6.95 was also charged back by my credit card company. As of 10:39, EST, no further credit has been posted to my credit card account. The Credit Card company has not charged back the $99.90, and, despite what Leanlife has said in writing in response to my complaints, they HAVE NOT REFUNDED THE $99.90 TO ME.



On November 1, 2005 I received a letter from the State of Utah, Dept. of Commerce, stating that according to the company's response, they had considered my complaint "resolved". They enclosed a fax copy of a letter, dated Oct. 27, 2005, unsigned, with the name Mitch Allen at the bottom. In this letter, Mr. Allen states:



"The credit card company has charged back our account $99.90 under her claim, and specifically instructed us not to credit her account, she has been credited back on her card. The credit issued is the amount requested. We requrest that this crazy women (sic) stop harassing us before we file criminal charges against her, along with a slander and defamation of character law suit."



Today, I received a response from the BBB regarding my complaint. In this one, Mitch states the following:

"Client was credited back $99.90 for the cost of the 90 day supply. As well as $6.95 x 2 on 11/02/05."



Mitch? I'm confused....

Which day was it that the alleged credit happened...was it Oct. 27th, the date of your letter to the Dept. of Commerce or was it 11/2/05, as claimed in your response to the BBB??The correct answer is neither date. The entire amount has yet to be refunded.



And why, OH WHY has the large credit, the one that you charged to my card without my authorization or approval on Oct. 3, 2005, not shown up anywhere on any statement from my credit card company? Why does my credit card company not show ANY KIND OF CREDIT, CHARGE-BACK OR REFUND as of today?????



It's because you are lying. You have been lying, and stealing from all these people on this website who have filed ripoff reports.



I have responded to both of these organizations and provided them with written proof from my credit card company that no such credit for $99.90 has been issued back to me. I wonder if the State of Utah Department of Commerce, Division of Consumer Protection will be filing charges. I believe making a false statement to a government official (and in writing too!!) probably comes with some kind of punishment, perhabs losing one's license to operate a business in the state. (like this guy even has one!!).



Perhaps it will be the Office of the Attorney General who will file the charges. At this point, it's a race to the finish line.



But I'm still out $99.90 while this company lies over and over and over again.



I did notice a new contact telephone number in this BBB response that Mr. Mitch apparently responded to. This number begins with area code 801. I think I'll check this out online (reverse lookup) and see what I get.



I'm glad some of you are getting refunds ~ it sure does give the rest of us hope. But I'm not counting on anything ~ and I check the activity of each credit card online every day from now on.
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#8 Consumer Suggestion

Still Waiting.....

AUTHOR: Stephanie - (U.S.A.)

My credit card company has charged back the two (2) shipping charges @ $6.95 each. That's a whole $13.90!!! Woo h*o!!!! How shall I split that up when buying Christmas gifts for my two kids???? I have not received a credit for the big one ~ $99.90.



So far, I have filed complaints with several consumer divisions including the BBB, State of Utah Dept. of Commerce, Consumer Complaint Division, and most recently, the Attorney General's office in Utah.



Lean Life made these unauthorized charges starting on Sept. 19, 2005, to my credit card, which I might add, was a brand NEW card.

The Sept. 19 charge of $6.95 was charged back by my credit card company. The October 7 charge of $6.95 was also charged back by my credit card company. As of 10:39, EST, no further credit has been posted to my credit card account. The Credit Card company has not charged back the $99.90, and, despite what Leanlife has said in writing in response to my complaints, they HAVE NOT REFUNDED THE $99.90 TO ME.



On November 1, 2005 I received a letter from the State of Utah, Dept. of Commerce, stating that according to the company's response, they had considered my complaint "resolved". They enclosed a fax copy of a letter, dated Oct. 27, 2005, unsigned, with the name Mitch Allen at the bottom. In this letter, Mr. Allen states:



"The credit card company has charged back our account $99.90 under her claim, and specifically instructed us not to credit her account, she has been credited back on her card. The credit issued is the amount requested. We requrest that this crazy women (sic) stop harassing us before we file criminal charges against her, along with a slander and defamation of character law suit."



Today, I received a response from the BBB regarding my complaint. In this one, Mitch states the following:

"Client was credited back $99.90 for the cost of the 90 day supply. As well as $6.95 x 2 on 11/02/05."



Mitch? I'm confused....

Which day was it that the alleged credit happened...was it Oct. 27th, the date of your letter to the Dept. of Commerce or was it 11/2/05, as claimed in your response to the BBB??The correct answer is neither date. The entire amount has yet to be refunded.



And why, OH WHY has the large credit, the one that you charged to my card without my authorization or approval on Oct. 3, 2005, not shown up anywhere on any statement from my credit card company? Why does my credit card company not show ANY KIND OF CREDIT, CHARGE-BACK OR REFUND as of today?????



It's because you are lying. You have been lying, and stealing from all these people on this website who have filed ripoff reports.



I have responded to both of these organizations and provided them with written proof from my credit card company that no such credit for $99.90 has been issued back to me. I wonder if the State of Utah Department of Commerce, Division of Consumer Protection will be filing charges. I believe making a false statement to a government official (and in writing too!!) probably comes with some kind of punishment, perhabs losing one's license to operate a business in the state. (like this guy even has one!!).



Perhaps it will be the Office of the Attorney General who will file the charges. At this point, it's a race to the finish line.



But I'm still out $99.90 while this company lies over and over and over again.



I did notice a new contact telephone number in this BBB response that Mr. Mitch apparently responded to. This number begins with area code 801. I think I'll check this out online (reverse lookup) and see what I get.



I'm glad some of you are getting refunds ~ it sure does give the rest of us hope. But I'm not counting on anything ~ and I check the activity of each credit card online every day from now on.
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#9 REBUTTAL Individual responds

Lean Life PM-Another Rip Off-**NO RESPONSE**

AUTHOR: Kelly - (U.S.A.)

I,too, ordered a sample of Lean Life for $6.95 and was then charged the $99.90 on my card and received no product.



I have called the company's phone number over a dozen times and left messages. You see, they never answer the phone and you have to leave a message. I have sent about 1/2 dozen emails with no repsonse.



I have proceeded with getting information to the Better Business Bureau of Utah, but I wonder how much they can help.



These types of company's must be stopped-they are repulsive.



Also, I used my debit card, has anyone else been able to get the charges reversed using a debit card?



I feel like I am ready to contact the media in the area to possibly get a story rolling on these scam artist.



Thanks for this set and all the postings others have put up.
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#10 Author of original report

English Lesson, 101.

AUTHOR: Stephanie - (U.S.A.)

"Jake",



As a person who has worked in the media for over 15 years, I cannot ignore the common grammar, punctuation and spelling mistakes you made in your posting. Allow me the opportunity to correct you and hopefully improve your communication skills. This will come in handy when you will be called to testify for the defense in the class action civil trial against you, which I'm sure will be filed against your company in the very near future if it hasn't been filed already.



(EDITORIAL NOTE: COMMENTS AND CORRECTIONS ARE IN CAPS)





(Rebuttal Entered: 10/28/2005 Modified: 10/28/2005)



Stephanie is just trying to get free product and actually make money on this situation.



We have offered her a credit;



(THERE SHOULD BE A PERIOD HERE, NOT A SEMI-COLON)

(YOU SHOULD NEVER BEGIN A SENTENCE WITH THE WORD "AND")



And know



("KNOW" IS TO HAVE KNOWLEDGE, "NOW" IS THE WORD THAT SHOULD BE USED HERE FOR THIS SENTENCE TO MAKE THE LEAST BIT OF SENSE)



she keeps asking for more money. She claims we did not ship out the product, so we offered to reship her product,



(THE?? SOMETIMES YOU REFER TO 'THE PRODUCT' AND SOMETIMES IT IS SIMPLY PRODUCT. THIS IS INCONSISTENT)

(AND)

she is still not happy. (

(THE PREVIOUS RUN-ON SENTENCE IS ACTUALLY THREE DIFFERENT THOUGHTS, THUS THREE SEPARATE SENTENCES)



It is clear that Stephanie has way to much time on her hands, and enjoys trying to rip off companys



(SP COMPANIES, COMPANY IS ONE, COMPANY'S IS POSSESSIVE, AND COMPANIES IS MORE THAN ONE COMPANY)



and get free product. Stephanie (COMMA) we look forward to more of your your lies and humours (SP HU-MOR-OUS, SOUND IT OUT) complaints.

Thanks for the entertainment!





No, Jake, thank YOU for the opportunity to raise awareness regarding your literacy issues.



(Honestly, my first-grader can spell and put together sentences better than this writer, aka "Jake".)
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#11 Consumer Comment

Jake's real name is Jason

AUTHOR: Holly - (U.S.A.)

Jake is really Jason, the owner of the company. I think it's HILARIOUS that he is actually responding to the consumer complaints against his company, JAB Ventures. (By the way, JAB stands for his initials). Jason also sells really crappy sunglasses, called Luminator Sunglasses. I've heard no one like that product either. He's the world's best salemen, problem is, he's his only customer.
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#12 REBUTTAL Individual responds

More Lies

AUTHOR: Stephanie - (U.S.A.)

Attention "Jake".

Let me start by addressing each of your libelous comments regarding me and my consumerism.



1. You ripped me off. You also ripped off 16 other people all over the United State as shown by the postings on this website. This makes you and your comments not credible. The evidence is clearly showing otherwise.



2. I have never, ever asked for more money from you. I have asked for the money that you stole from me, $6.59 and $99.90, to be refunded to my credit card. If I have to go to court, which I am seriously considering due to your libelous statement posted about me on this website, I am entitled to treble damages if I can prove that your theft was punative, which it was.



3. You may have shipped out the product, but not to me. The only package I have received in the past 90 days was a gift for my 3 yr. old son from overseas.



4. You never offered to re-ship the product. This is a complete lie. You are correct though, I am still not happy. I don't think anyone would be "happy" about being the victim of a crime.



5. "It is clear that Stephanie has way to much time on her hands, and enjoys trying to rip off companys and get free product. " This is a personal attack on my character in writing. This is Libel in the truest form. According to the Associated Press Stylebook, "At its most basic, libel means injury to reputation; libel is distinguished from slander in that libel is written or otherwise printed, whereas slander is spoken". AP Stylebook and Libel manual, pp. 342.

You have defamed my reputation in print allowing anyone, anywhere to read this. I demand that you remove this immediately.



5. I am concerned that you find my complaint regarding your crime humorous. But not surprised ~ there are 16 other victims on this website who's complaints, I'm sure, you found humorous.



6. You need a lesson in punctuation, and you spelled "humorous" wrong.



If this libelous response isn't removed today, October 31, 2005 from this site, I will file a libel suit against Lean Life PM, "Jake", "Mitch", JAB, et als.
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#13 UPDATE Employee

Stephanie, Bloomington, Indiana IS SIMPLY ABUSING THE SYSTEM, AND GOING AFTER FREE PRODUCT. NOT A CREDITABLE CONSUMER.

AUTHOR: Jake - (U.S.A.)

Stephanie is just trying to get free product and actually make money on this situation. We have offered her a credit; And know she keeps asking for more money. She claims we did not ship out the product, so we offered to reship her product, she is still not happy. It is clear that Stephanie has way to much time on her hands, and enjoys trying to rip off companys and get free product. Stephanie we look forward to more of your your lies and humours complaints.

Thanks for the entertainment!
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#14 UPDATE Employee

Stephanie, Bloomington, Indiana IS SIMPLY ABUSING THE SYSTEM, AND GOING AFTER FREE PRODUCT. NOT A CREDITABLE CONSUMER.

AUTHOR: Jake - (U.S.A.)

Stephanie is just trying to get free product and actually make money on this situation. We have offered her a credit; And know she keeps asking for more money. She claims we did not ship out the product, so we offered to reship her product, she is still not happy. It is clear that Stephanie has way to much time on her hands, and enjoys trying to rip off companys and get free product. Stephanie we look forward to more of your your lies and humours complaints.

Thanks for the entertainment!
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#15 Author of original report

More Lies!!!

AUTHOR: Stephanie - (U.S.A.)

Again, tried to contact this company via e-mail demanding my money back. I got this e-mail in response ~ which sounds like they actually received instructions from my credit card company (can you hear the ALARMS going off????)



I contacted my CC company and they stated that they would never, ever discuss an account with a vendor, period. They also stated that they would never, ever advise a vendor NOT to credit back what is rightfully the money of their customer.



Just wanted to share this with all of you. Also, I filed a complaint with the Federal Trade Commission ~ I'd advise the rest of you to do the same. Visit www.ftc.gov and follow the links. They responded to me within 24 hours.



Good night, and good luck!!

Stephanie



(see below for e-mail 'o' lies)



From : Mitch

Sent : Tuesday, October 25, 2005 4:24 PM

To : "

Subject : RE: The Ultimate Night-Time Fat Burner, yours FREE!!



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Stephanie,



We have no problem returning your money, we would be more than happy to; however you have already charged this back with your credit card company, hence, your money has already been credited back to you. There is nothing we can further do for you; the credit card company has actually instructed us not to credit you because your account has already been credited. Should you want to cancel the dispute with your credit card company, we would then credit your account directly. If you decide to do this, please provide us proof of the cancellation and we will credit your account directly.



Customer Care



LeanLife PM



customercare@leanlifepm.com
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#16 Author of original report

Leanlife rare e-mail responses from this company

AUTHOR: Stephanie - (U.S.A.)

Wanted to share with you all one of the "rare" e-mail responses from this company. I got this the day before I received a voice mail on my cell phone telling me if I returned the "product" by Oct. 27, they would refund the $99.90.



WHAT PRODUCT???? I NEVER RECEIVED ANY PRODUCT!!!!!!!





From : Mitch

Sent : Monday, October 17, 2005 1:45 PM

To : "address removed"

Subject : RE: The Ultimate Night-Time Fat Burner, yours FREE!!





Per your request your account has been canceled . There will be no more charges to your account. Please refer to terms and conditions below.



CANCELLING:

If after trying LeanLife PM, you decide you do not wish to receive the 90-day supply, simply contact us within 14 days of the day you placed your order. It is as easy as that. Simply e-mail us at customercare@leanlifepm.com. You will receive an email confirmation.



Please note: there are no refunds on the Autoship Program...HOWEVER, you can always return your unopened bottle for a product credit worth 100% of your original order.



Customer Care



LeanLife PM



customercare@leanlifepm.com
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