• Report: #210607

Complaint Review: Lean RX - LeanLife PM

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  • Submitted: Tue, September 12, 2006
  • Updated: Tue, September 12, 2006

  • Reported By:Green Bay Wisconsin
Lean RX - LeanLife PM
2060 E Francis Street Ontario, California U.S.A.

Lean RX - LeanLifePM Ripoff Fraudulent charges against my credit card AFTER cancellation Ontario California *EDitor's Suggestions on how to get your money back into your bank account!

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Avoid ANY products or offers from either company name at all costs. I know there are several reports listed already for this company, but one more can't hurt right.

Several months ago I signed up online for their 'FREE' sample. I received it in the mail weeks later. By that time, I had already cancelled my account with them within a couple days of placing the order for the free sample. At that time, I should no longer have had to deal with this company or expect any charges from them.

Low and behold, months down the road, I get a mysterious charge for $49.95 from LEAN RX 800-296-2029 , ONTARIO , CA on my credit card statement. Immediately, I try to contact them via that phone number several times. Each time, I got a recording machine and/or automated response. This was over the past 2-3 days now, and no response from this company at all.

Today I contacted my credit card company to dispute the charge. Luckily, they were VERY helpful and understanding. I spoke with one of their investigative account managers, and she informed me they will try to charge back this unwanted charge to the bank it came from. They will also conduct their own investigation and attempt to contact this company as well.

I also filed a complaint with the Federal Trade Commission against this company(s) as a secondary course of action. I would like to highly suggest ANYONE whom was scammed by this company as well, to do the same. The more reports here on this site and with the FTC, the better. Thanks for allowing me to post this and watch your backs people; or should I say watch your accounts instead ;).

Good day.

Bob


9/10-11/2006 - Tried contacting them on Sunday & Monday; Sept. 10/11 by phone but only got a recording machine. I left a message. No return calls from the company yet.

9/12/2006 Roughly 1pm, I contacted my credit card company; Capital One, to file a dispute against the charge. They were very helpful and were going to attempt to return the charge or charge it back to this merchant's bank. They will also begin their own investigation into this fraudulent activity on my account. They also recommended me to maintain and document any and all information from here on out.

Robert
Green Bay, Wisconsin
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it hasbeenmore than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist youproperly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to dealwith it,take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was.Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily faxor mail toyou the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it!Make sure theymake the Rip-off Report.. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.




This report was posted on Ripoff Report on 09/12/2006 12:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lean-RX-LeanLife-PM/Ontario-California-91671/Lean-RX-LeanLifePM-Ripoff-Fraudulent-charges-against-my-credit-card-AFTER-cancellation-210607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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