- Report: #780527
Report - Rebuttal - Arbitrate
Complaint Review: Lean Spa, LLC
Lean Spa, LLC181 Marsh Hill Road Orange, Connecticut United States of America
Lean Spa, LLC Weight Loss System Orange, Connecticut
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The rep canceled my account and stated that if I sent back both bottles post marked by 4/5/11 it would be received with in the 30 day window. I send them back on 4/4/11 with the RMA noted on the front of the package.
I followed up again in 8/24/11 spoke with Jared, said he would send it up to corp and it would be credited within 24-49 hours, I had heard nothing I checked my card statement.
I called again today 9/23/11. That is when they stated that they had received the package back outside the time frame they received the package by 4/27/11. When I wanted to speak to a supervisor she stated that no one was available. When I insisted she said that she could give me an email address but that is all she could do. If I wasn't going to cooperate she would end the call.
This report was posted on Ripoff Report on 09/23/2011 02:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lean-Spa-LLC/Orange-Connecticut-06477/Lean-Spa-LLC-Weight-Loss-System-Orange-Connecticut-780527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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