- Report: #888936
Report - Rebuttal - Arbitrate
Complaint Review: Lee and Cates Glass (jax beach)
Lee and Cates Glass (jax beach)130 north 3rd street Jacksonville Beach, Florida United States of America
Lee and Cates Glass (jax beach) lied, disimssive Jacksonville Beach, Florida
When I went back (for "round 2), the windshield was removed and I was able to bust corrosion and apply(shop supplied) primer the bear metal(were I busted off the corrosion).No probelms with that (once corroded) spot.once the tech started to replace the windshiled, I discovered that the shop actually didnt have the necessary hardware (2nd time lied to) to replace the side and corner trims.So, they used the sealent to "glue" the side and corner trims(point of "no return".What could I do?).I figured if nothing leaked, fell off, and it was cosmetically sound, I was okay.I have since disovered that one of the corner pieces of the windsheild trim was put on "less than" proper.I wasnt gonna raise a stink (over something so minor).I drive a 1995 toyota truck, not a 2013 corvette.As long as it didnt leak.
Well , back on 4/2/2012 I noticed that there was some surface rust (on the opposite side of were the other rust had been busted) starting to form under/originate from under the windshield trim.This was primed.If this surface rust is not addressed, then it will become a problem and I will have to get another (not from Lee and Cates) windshield removed and replaced(in order to address the new rust).
I am sure that the tech primered the metal properly, just that the primer didnt do (part of-preventing rust) what it was supposed to do.Primer and paint ARE corrosion preventors.I was in the NAVY for 5 years.I had to do many rust prevention (bust rust and primer and/or paint).I know corrosion prevention.
Why should I have to "eat" this because L and C woint stand behind thier work
I then emailed L and C was dismiseed (over again), by Mr. Mike Stevenson.He stated that this was NOT going to be warrantied.L and C doesnt mind taking my 224.00, but doesnt want to stand behind thier work.
My advice (to all) is to NOT do business with L and C auto glass.Doesnt look like I am going to get this taken care of (warrantied), but if I can cost L and c one job, I have cost them at least what they cost me.
This report was posted on Ripoff Report on 05/27/2012 07:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lee-and-Cates-Glass-jax-beach/Jacksonville-Beach-Florida-32250/Lee-and-Cates-Glass-jax-beach-lied-disimssive-Jacksonville-Beach-Florida-888936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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