- Report: #455204
Report - Rebuttal - Arbitrate
Complaint Review: Legacy Long Distance
Legacy Long Distancelegacy.com Cypress, California U.S.A.
Legacy Long Distance Charged me ridiculous charges on my debit card for calls not made Cypress California
I made nine calls, however I only talked three times, each time they charged me fifty cents and an outrageous 20.22 service charge. The operator never informed me of the charges and when I called to dispute the charges, a very nasty rep told me that those were the regulatory rates.
I asked to speak to a supervisor or manager and he told me, he was the manager, so I asked to speak to HIS manager and he told me he didnt have one.
I hung up and called back and got the same representative, sounds a little fishy to me that only one person is taking and managing all the calls in and out of the building.
This report was posted on Ripoff Report on 05/25/2009 09:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Legacy-Long-Distance/Cypress-California/Legacy-Long-Distance-Charged-me-ridiculous-charges-on-my-debit-card-for-calls-not-made-Cyp-455204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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