- Report: #981072
Report - Rebuttal - Arbitrate
Complaint Review: Legacy Publishing Total Transformation
Legacy Publishing Total TransformationInternet United States of America
Legacy Publishing Total Transformation guaranteed to work for you or your money back! Internet
*UPDATE Employee: Report Response
*Consumer Suggestion: File a complaint against this company with the Consumer Protection Agency.
The program consists of 7 lessons that the program itself should be completed at the pace of 1 lesson a week for a total of atleast 7 weeks for the program. With that stated, it would seem logical that one would be provided more than 30 days to refund a program that is by the program itself told to take at least 7 weeks.
My wife contacted Legacy on 12/11/2012 to refund The Total Transformation Program. With respect to that specific program, the representative, Chinika agent #3171, stated the program is not eligible for refund as it had passed 30 days. She proceeded to explain the refund policy of the company for this purchase. This was the first time it had been explained in this way that the 30 days was the only period to refund the product. We explained our understanding and the basis of that understanding from the company's own statements and we were still denied the refund.
This is absolutely false representations...the program is not GUARANTEED and there is no MONEY BACK if the program does not work for you.
This report was posted on Ripoff Report on 12/12/2012 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Legacy-Publishing-Total-Transformation/internet/Legacy-Publishing-Total-Transformation-guaranteed-to-work-for-you-or-your-money-back-Int-981072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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