- Report: #893338
Report - Rebuttal - Arbitrate
Complaint Review: Legal Loan Review
Legal Loan Review505 S. Villa Real Dr, Suite 100 Anaheim, California United States of America
Legal Loan Review Legal Loan Group SCAMMED me for $2995 for 2009 Home Owner Affordability and Stability Loan Application Anaheim, California
*Author of original report: Legal Loan Review RESOLVED my complaint and REFUNDED me!
Legal Loan Review (LLR) submitted my loan application to my current Mortgage holder PHH Mortgage counter to what I was told. LLR kept telling me I was approved for the loan, and it was being processed by PHH mortgage. Luis Casillas at LLR was my contact/representative throughout the process. When I contacted PHH Mortgage, in late January 2012, I was told I did not qualify for the HAMP program.
In May 2012, Sherry Jones, a supervisor at LLR, contacted me and we talked about a refund, after she heard my story. I explained to Sherry that I was told LLR would not submit the loan application to my current mortgage holder, Sherry actually made the comment that "There would be no incentive on the part of PHH Mortgage to approve the HAMP loan with a mortgage in good standing". I told Sherry that is exactly what I told Verna Follmer.
Sherry Jones has not returned my phone calls since then!
This report was posted on Ripoff Report on 06/05/2012 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Legal-Loan-Review/Anaheim-California-92807/Legal-Loan-Review-Legal-Loan-Group-SCAMMED-me-for-2995-for-2009-Home-Owner-Affordability-893338. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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