• Report: #923145

Complaint Review: Legal zoom

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  • Submitted: Mon, August 06, 2012
  • Updated: Mon, August 06, 2012

  • Reported By: Customer — san diego United States of America
Legal zoom
Internet United States of America

Legal zoom Legalzoom.com Took 21 days when paying for 2 day express, refused to refund, Internet

*UPDATE Employee: LegalZoom Complaint

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I paid for 2 days express with a heavy rush charge. After 3 weeks of calling they finally said they would send me the papers. I still havent recieved any. Very bad customer care.

This report was posted on Ripoff Report on 08/06/2012 10:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Legal-zoom/internet/Legal-zoom-Legalzoomcom-Took-21-days-when-paying-for-2-day-express-refused-to-refund-In-923145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

LegalZoom Complaint

AUTHOR: LegalZoom - (United States of America)

Hi,

We're disappointed to hear youve had a less than satisfying experience with us, and we want to have an opportunity to make things right.

Please email Patty@lzserve.com with your order number so we can look into what caused the delay of your Express order, we look forward to resolving this for you as soon as possible.

LegalZoom Customer Care

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