• Report: #1093229

Complaint Review: Legalzoom

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Sun, October 20, 2013
  • Updated: Sun, October 20, 2013

  • Reported By: Alfred R. — Rancho Mirage California
Legalzoom
101 N. Brand Blvd., 11th Floor, Glendale, CA 91203 , Select State/Province USA

Legalzoom Legalzoom did not file documents and blamed it on the customer! Rancho Mirage California

*UPDATE Employee: LegalZoom Response

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I bought legalzoom's highest level of products and customer service for $897 - simply to create a S corp. The regular cost was supposed to be about $300, but I wanted piece of mind so I got their highest level of support. A year later, my accountant says "Why do you have a chapter C corp? What happened to your chapter S?" I called legalzoom and they said that they sent me the documents to file the chapter S, but that I didn't send them back. When I asked why they didn't follow up and where the tracking # for the package was, they said it was my fault for not sending in the proper documents and it was now too late. When I asked again - where is the tracking #, they ignored me! That is the customer service I got for an extra $600. It's my fault for not filing the proper documents? What did I pay them for?!? So, I had to file my taxes as a chapter C and got double taxation - costing me $20k more in taxes!!  How can I hire someone to file the proper documents and I get blamed for not filing the documents?!? Get a CPA or a real lawyer. Trying to save money with legal zoom with get you in trouble or cost you $$$.


This report was posted on Ripoff Report on 10/20/2013 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Legalzoom/Select-StateProvince/Legalzoom-Legalzoom-did-not-file-documents-and-blamed-it-on-the-customer-Rancho-Mirage-C-1093229. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Legalzoom

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

LegalZoom Response

AUTHOR: LegalZoom - ()

 

We're disappointed to hear you’ve had a less than satisfying experience with us, and we want to have an opportunity to make things right.  

We'd like to learn more about your situation.  Please kindly submit your contact information to: Chyna@lzserve.com and we will review your order history.

We look forward to speaking with you and hope to make your experience with LegalZoom a better one. 

 

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory