• Report: #960469

Complaint Review: Legalzoom

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  • Submitted: Fri, October 26, 2012
  • Updated: Mon, October 29, 2012

  • Reported By: hiashhere — United States of America
Legalzoom
Internet United States of America

Legalzoom Takes payment for services never rendered, Internet

*UPDATE Employee: LegalZoom Complaint

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Just a caution. Their billing practices need to be monitored closely. They took payment for services that they never rendered. Noticed it on my card statement, called them up. THey said they will refund in three days. Now waiting for the refund.

This report was posted on Ripoff Report on 10/26/2012 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Legalzoom/internet/Legalzoom-Takes-payment-for-services-never-rendered-Internet-960469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 UPDATE Employee

LegalZoom Complaint

AUTHOR: LegalZoom - (United States of America)

Hi,
 
We are sorry that your experience with LegalZoom wasnt a great one and we want to try and fix that, especially refunding your credit card charges.  Please contact Juan or myself who oversee our our legal plan membership services team via email or toll free phone numbers listed below:
 
Juan:     (877) 818-8787 ext 3250 or jcuellar@legalzoom.com
Jeremy:  (877) 818-8787 ext 2115 or emailing him at jeremyv@legalzoom.com

Again we are sorry to hear about experience and would like to help.
Jeremy, LegalZoom Customer Care
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