• Report: #248003

Complaint Review: Legalzoom.com Legal Zoom .com Robert Shapiro Founder

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  • Submitted: Thu, May 10, 2007
  • Updated: Fri, November 07, 2008

  • Reported By:Long Beach California
Legalzoom.com Legal Zoom .com Robert Shapiro Founder
UNKNOWN Los Angeles, California U.S.A.

Legalzoom.com Legal Zoom .com Robert Shapiro Founder Keep sending paperwork that is mis spelled. The same word, NEWHALL they keep spelling as New Hall. Los Angeles California

*Consumer Suggestion: File a new report!

*Consumer Comment: Don't feel like the Lone Ranger

*Consumer Suggestion: Not an excuse for this company but.....

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This Legalzoom.com claims to be fast and easy and correct. They claim to put a priority on correcting errors on paperwork. I first bought this divorce from them on 4/10/07 and after 3 complaints, they cant seem to give enough attention to spell the same thing wrong 2 times adter I complain and complain again. Newhall is the 3rd largest city in Los Angeles County and if you live here, you know where it is. Ive waited for days and Im finally fed up.

Jack
Long Beach, California
U.S.A.

This report was posted on Ripoff Report on 05/10/2007 01:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Legalzoomcom-Legal-Zoom-com-Robert-Shapiro-Founder/Los-Angeles-California-90028/Legalzoomcom-Legal-Zoom-com-Robert-Shapiro-Founder-Keep-sending-paperwork-that-is-mis-sp-248003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

File a new report!

AUTHOR: Fat Old Sweaty Elvis - (U.S.A.)

Jenjen,

I hope you dispute the charge on your credit card before it's too late.

And create your own ripoff report to properly document your experience!
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#2 Consumer Comment

Don't feel like the Lone Ranger

AUTHOR: Jenjen - (U.S.A.)

I used LegalZoom.com recently to try and get papers drawn up for a divorce I was going through. I answered the three questions or so that was required to determine if they could in fact handle this for me, and I met all requirements. So, after spending nearly an hour filling out all of the forms online AND paying almost $300 for the process, I go back into the website a couple of days later to check my status: INCOMPLETE. I did a little searching and looking, and found out that they didn't even handle divorces for my state.

Now, if you don't handle those types of things for a particular state, why do you allow customers to proceed with whatever service they need AND charge them money for the service??? One of the questions I had to answer in order to qualify for services was the state I resided in!!! If they weren't able to handle this for me based on where I lived, then why didn't a message appear informing me of this? I got abosulutely nothing! And on top of that, they withdrew the funds from my checking account still, knowing full well that they were not going to be able to process my request! Luckily, I got my money back (after 2 weeks, mind you), but all of this trouble could have been spared had I known in advance, without having to do Sherlock Holmes-type detective work, that they did not handle divorce papers for my state. It's absolutely ridiculous. My best advice is to deal with someone in person instead of these yahoos.
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#3 Consumer Suggestion

Not an excuse for this company but.....

AUTHOR: Fat Old Sweaty Elvis - (U.S.A.)

I'm not trying to excuse this company's carelessness but....3rd largest city in LA county???? I never even heard of Newhall until I read this post. I had to google to find out where it is. Turns out it's just an unincorporated district out by Santa Clarita--WAY out in the sticks! Maybe part of the company's problem is that Newhall doesn't even make the roster of "Cities in LA County." In fact, my browser's spell checker is highlighting Newhall right now.
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