- Report: #1000498
Complaint Review: Legalzoom.com
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| Legalzoom.com
Internet United States of America |
|
Legalzoom.com beware the fine print.. automatically signs you up for services you don't need, Internet
*Consumer Suggestion: Use attorneychooser instead...
*UPDATE Employee: LegalZoom Complaint
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This report was posted on Ripoff Report on 01/21/2013 08:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Legalzoomcom/internet/Legalzoomcom-beware-the-fine-print-automatically-signs-you-up-for-services-you-dont-n-1000498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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AUTHOR: Gerry344 - (United States of America)
SUBMITTED: Monday, January 28, 2013
#2 UPDATE Employee
LegalZoom Complaint
AUTHOR: LegalZoom - (United States of America)
SUBMITTED: Tuesday, January 22, 2013
We are sorry to hear that you were being charged for a service that you were unaware of. If you specified you did not want to participate in the Legal Advantage plan, that's our mistake and we would like an opportunity to make things right.
Your comments and experience are important to us and we appreciate your feedback. Please contact Juan or myself who oversee our legal plan membership services team via email or toll free phone numbers listed below:
Juan: (877) 818-8787 ext 3250 or jcuellar@legalzoom.com
Jeremy: (877) 818-8787 ext 2115 or emailing him at jeremyv@legalzoom.com
Again we are sorry to hear about experience and would like to help.
Jeremy, LegalZoom Customer Care
