• Report: #1021754

Complaint Review: Len Stoler Ford

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  • Submitted: Thu, February 28, 2013
  • Updated: Thu, February 28, 2013

  • Reported By: Mark — Long green Maryland United States of America
Len Stoler Ford
11275 reistertown road owings mills, Maryland United States of America

Len Stoler Ford Owner-not naming and Finance-not naming Deceptive sales technigues owings mills , Maryland

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Len Stoler Ford of Owings MillsIn short I had the worst sales experience ever in my 27 years of car buying. I have purchased numerous new Ford cars and trucks. I visited this dealer due to a vehicle that was in stock. The price they gave me was good but when getting ready to close-they tell me it was the wrong vehicle they quoted me on. The sales manager tries to put the blame on me as I should know all the numbers. I had to leave due to other obligations so I left. The only reason I came back was due to the professional action from the customer relations manager-she was the only one that held it together. I emailed with her and got the exact numbers on this car. I came back in 4 days to do the deal on the agreed numbers. I'm told it would take 30 minutes-well 2hours and 15 minutes later I'm called into the finance office. The finance guy brings the numbers up and they are nothing like what was agreed. They basically tried to get me for 47.00 more per month. The owner happened to be out side the finance room and he comments "this is one expensive SOB". I have heard of this before about 3 years back-similar situation. When I buy a car I want no BS and expect all numbers to be on the table. Len Stoler Ford now has a reputation with me and I wont unrest this. Many many people come to me for advice as I'm good with cars. I promise Len Stoler that I will be the SOB he says I am-I promise and I am a person of my word!

This report was posted on Ripoff Report on 02/28/2013 05:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Len-Stoler-Ford/owings-mills-Maryland-21117/Len-Stoler-Ford-Owner-not-naming-and-Finance-not-naming-Deceptive-sales-technigues-owings-1021754. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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