Complaint Review: Lennox Residential - Internet Nationwide
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- Author Not Confirmed
- Lennox Residential 2100 Lake Park Bvld, Richardson Texas 75080 Nationwide United States of America
- Phone:
- Web: www.lennox.com
- Category: Heating, Cooling & Ventilation
Lennox Residential Rebate claim not honored - Lennox doesn't deliver on their promises once they have their money Internet, Nationwide
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After my rebate claim went, I didn't hear a word back from Lennox.
I phoned the customer line a couple of times, only to get a busy tone. I got caught up in other activities, and only followed up when Lennox came back for an annual check / sales job.
Well - in fact they rejected my rebate claim - BUT NEVER INFORMED ME AT THE TIME. Their claim is I missed a post-mark date, but I put the claim form in the mail the day after my furnance system was installed (and paid for!). They did however, inform my local dealer - WHO AGAIN CHOSE NOT TO LET ME KNOW EITHER.
The dealer apparently tried to contact Lennox corporate, who rejected the rebate claim yet again!
So in short - if you buy from Lennox - beware that they do not follow through on their rebates!!!!
This report was posted on Ripoff Report on 07/16/2010 11:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lennox-residential/nationwide/lennox-residential-rebate-claim-not-honored-lennox-doesnt-deliver-on-their-promises-on-623858. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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