- Report: #423659
Report - Rebuttal - Arbitrate
Complaint Review: Lenovo Aka IBM
Lenovo Aka IBM4111 Northside Parkway Hillside Building 11th Floor, Atlanta, Ga Rocklin, California U.S.A.
Lenovo Aka IBM, Lenova Atlanta Call Center, Microsoft Vista warranty fraud, lenovo will not honor warranty, lenovo employees told to refuse all service Rocklin California
This in effect is a de facto denial of all warranty coverage......they will send you software for an additional $45 however.
Lenovo has no resemblance to the proud IBM heritage........it is truly a paradigm of what the chinese do best...........they copy the business and products of the west.
One odd thing about the Atlanta Support Center.......it seems to be entirely staffed by African natives.....they claim to have dual citizenship.........but I find it amazing that there are so many of them there. As you would expect.....their english is terrible and competence is a joke.
This report was posted on Ripoff Report on 02/13/2009 02:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lenovo-Aka-IBM/Rocklin-California-95677/Lenovo-Aka-IBM-Lenova-Atlanta-Call-Center-Microsoft-Vista-warranty-fraud-lenovo-will-no-423659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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