- Report: #370546
Complaint Review: Lenovo - IBM
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| Lenovo - IBM Singapore
Internet Singapore |
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Lenovo Spill resistant keyboard IBM wants to charge me S$1500 to repair the laptop. Singapore Internet
*UPDATE Employee: Spill resistant doesnt mean spill proof, but there's help!
*Consumer Comment: Not a warranty item
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IBM wants to charge me S$1500 to repair the laptop. Even though their advertisement claims that the keyboard is spill resistant, they will not repair it for free even though the laptop is still under guarantee.
I will never buy a lenovo product again.
Thinkpad lee
Singapore
Singapore
This report was posted on Ripoff Report on 09/07/2008 02:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lenovo-IBM/internet/Lenovo-Spill-resistant-keyboard-IBM-wants-to-charge-me-S1500-to-repair-the-laptop-Singap-370546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
Spill resistant doesnt mean spill proof, but there's help!
AUTHOR: Rebutter - (U.S.A.)
SUBMITTED: Saturday, July 18, 2009
#2 Consumer Comment
Not a warranty item
AUTHOR: Clifford - (U.S.A.)
SUBMITTED: Sunday, September 07, 2008
The warranty is for manufacturers defects such as bad system boards or hard drives. It does not cover accidents or abuse. Spilling coffee in the keyboard is not a manufacturers defect, it is clearly abuse.
Spill resistant keyboard does not mean spill proof.
No one is going to warranty a notebook computer for dousing the keyboard in coffee. You need to use some common sense when using a computer and take responsibility for own actions.
Lenovo computers are excellent and are very tough, just not indestructible.
