- Report: #442188
Report - Rebuttal - Arbitrate
Complaint Review: Lenovo
Lenovo1009 Think Place Morrisville, North Carolina U.S.A.
Lenovo Laptop Computer Warranty Morrisville North Carolina
After a couple of months the laptop was broken and Lenovo contacted to find out how it would be handled. We found out that the screen was not covered in any way on the warranty. Apparently Lenovo doesn't cover any physical part of the laptop (anything that would actually break). The part of the laptop that resulted in the breakage was poorly constructed and should not have caused a break...it was normal usage.
We just wanted everyone to know that the Warranty that Lenovo offers only covers the internal issues in the laptop, and is virtually worthless after the first few months of usage (you'll know if you have internal problems by then).
It should also be noted that Lenovo was not the least-bit consumer-friendly when it came to getting the laptop fixed (we chose another option).
The were non-responsive to the email we sent...no reply whatsoever.
Very dissatisfied with the "Warranty" and the service.
Las Vegas, Nevada
This report was posted on Ripoff Report on 04/09/2009 07:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lenovo/Morrisville-North-Carolina-27560/Lenovo-Laptop-Computer-Warranty-Morrisville-North-Carolina-442188. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.