- Report: #642128
Complaint Review: Lenovo
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| Lenovo
Internet United States of America |
|
Lenovo G550 laptop Defective laptop right out of the box, Lenovo charges to ship under warranty! Internet
*General Comment: I had the same problem!!
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I purchased a Lenovo G550 laptop. It is under a one year mail-in warranty. Right out of the box this brand new laptop did not charge correctly, the interior port was loose and the charger did not fit correctly.
When I contacted Lenovo customer service (and after spending 20 minutes on hold!) they tried to convince me that the problem was with the charging apparatus and that I should buy a new one - for a brand new laptop! When I insisted on having it repaired it took a week for them to send the form that I needed to fill out. In fact, I had to call them again in order to get them to send it, though the hold time was only 5 minutes for that call.
Once I filled out the form, I realized that there was no shipping form with it indicating that Lenovo would cover the cost to get it to the repair center. So I called to verify (this time I spent 15 minutes on hold) - and they expect ME to pay the $30 to get their faulty product to them! I paid for the laptop, it is defective and now I have to pay again to have it repaired. Absolutely ridiculous!
Don't buy from Lenovo.
This report was posted on Ripoff Report on 09/19/2010 09:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lenovo/internet/Lenovo-G550-laptop-Defective-laptop-right-out-of-the-box-Lenovo-charges-to-ship-under-war-642128. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on Lenovo
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 General Comment
I had the same problem!!
AUTHOR: yankeegrl75 - (United States of America)
SUBMITTED: Monday, July 16, 2012
POSTED: Monday, July 16, 2012
