- Report: #912576
Report - Rebuttal - Arbitrate
Complaint Review: Lenovo
LenovoLevel 10,1-5 Railway Street Chatswood NSW Aus Internet United States of America
Lenovo If you forget your password, they tell you that the entire motherboard must be replaced at near the cost of the new laptop Internet
*Author of original report: It comes down to ONE of two things.
*Consumer Comment: Typical rebutt
*Consumer Comment: Flash yet?
*Author of original report: Your IP suggests that...
*Consumer Comment: Wrong
*Author of original report: Uhhh Forum Trolling?
*Consumer Comment: IBM/Lenovo
They tell you that the only option is to send them laptop to them and they must replace the actual mother board.
Only the low spec motherboard for the laptop, casts about $450 - but an equivalent specification PC motherboard costs about $60.
And there are cleverly hidden CMOS / EMPROM jumper pads hidden discretely on the mother board, that are for the purposes of deleting the password.
This whole issue smacks of being a scam.
The detailed issue is listed here.
Lenovo and IBM - the Great Motherboard Replacement Scam Site Link: http://tinyurl.com/dxfnx3b
This report was posted on Ripoff Report on 07/16/2012 03:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Lenovo/internet/Lenovo-If-you-forget-your-password-they-tell-you-that-the-entire-motherboard-must-be-rep-912576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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