- Report: #994040
Report - Rebuttal - Arbitrate
Complaint Review: LensCrafters
LensCraftersSpokane valley mall, Bellevue mall Spokane, Washington United States of America
LensCrafters Purposely scratchable scratch resistant coating Spokane, Washington
*UPDATE Employee: LensCrafters
*Consumer Comment: Keep us posted
I then purchased two additional pairs of glasses at my doctors office. I also had the scratch resistant coating put on those classes. This was a couple of years ago, and I still have no scratches on those pairs Even though I did not take quite as good of care of them as I did the lens crafter glasses.
About a year ago I went to the mall and noticed a pair of glasses at LensCrafters that I really liked. I decided to buy them and once again put the scratch resistant coating on. Because these frames were white, I Did not wear them very often. I was very careful with these glasses and always used the eyeglass Rag that LensCrafters provided for me. These scratched very easily.
I thought this was odd so I asked a friend who was in the eyeglass business what their thoughts were on LensCrafters quality and they said that the scratch resistant coating they put on is actually a coating that scratches off very easily so it looks like scratches on the lenses when the scratches are in fact the SCRATCH RESISTENT COATING SCRATCHing, NOT the LENSE!!
SOMEONE NEEDS to File a class action lawsuit against LensCrafters to get them to stop This deceitful practice.
This report was posted on Ripoff Report on 01/09/2013 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/LensCrafters/Spokane-Washington-/LensCrafters-Purposely-scratchable-scratch-resistant-coating-Spokane-Washington-994040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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